Solved

NTFS Error

Posted on 2008-06-11
9
426 Views
Last Modified: 2010-04-20
Afew months ago I replaced a old server with a new Dell 2900 we use this as a network file/print server. I transfered the data from the old to new server, then after about 3 months I am getting NTFS error:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume4.

The data is getting corrupt. i can restore files sometimes from ntbackup or backup exec 12. I need a way to fix this error???.
this is a window server 2003 box on a windows 2003 domain network
0
Comment
Question by:jeffsteffy
9 Comments
 
LVL 5

Expert Comment

by:DanoliSolutions
ID: 21764765
Replace the disk, data is too important to risk storing it on a problematic disk.
0
 
LVL 32

Expert Comment

by:r-k
ID: 21764784
Check the System log in Event Viewer. Possibly there are errors on the hard drive.
0
 
LVL 5

Expert Comment

by:DanoliSolutions
ID: 21764821
That will be the error in the event log that the author stated.
It needs replacing asap, if you need assistance with HOW to backup and replace I would initially try a disk image using acronis or another imaging utility.
0
 
LVL 2

Author Comment

by:jeffsteffy
ID: 21764845
The error in the event viewr in windows is NTFS. I  have 4 400gb scsi drives in the raid 5 array on this server. Are you saying one of the hard drives is bad?
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 5

Expert Comment

by:DanoliSolutions
ID: 21764920
Yes, volume4. Check the computer manager to determine which disk it and use the RAID utilities to perform diagnostics. Ensure that you are not already running on a degraded RAID using the same utilities.
0
 
LVL 2

Author Comment

by:jeffsteffy
ID: 21764999
According to the dell server administrator I have physical disk 0, 1, 2, 3
physical 3 is a dedicated hot spare.
0
 
LVL 5

Expert Comment

by:DanoliSolutions
ID: 21765052
Does the diagnostics for the raid indicate any errors?
0
 
LVL 2

Author Comment

by:jeffsteffy
ID: 21765071
It did until I upgraded the firmware for the perc 6 raid card, i will double check the logs for the raid card.
0
 
LVL 3

Accepted Solution

by:
Gilesmp earned 500 total points
ID: 21769484
Your error is not related to physical disks, it is talking about volumes.  HarddiskVolume4 could be something like drive F: (assuming you have drives C:, D:, E:, F:, ...) it is asking you to run a chkdsk on that drive.  However, the issue could be originating from a bad hard drive, but as you say you are running RAID 5 it will be hard to tell which one.

Have you actually run chkdsk on the volumes? I have seen it fix similar issues before :)
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Some time ago I faced the need to use a uniform folder structure that spanned across numerous sites of an enterprise to be used as a common repository for the Software packages of the Configuration Manager 2007 infrastructure. Because the procedu…
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now