Link to home
Start Free TrialLog in
Avatar of jhmblvd
jhmblvdFlag for United States of America

asked on

Windows Internet Explorer 7 will not work

I have a friend whose computer will not update to IE7. Firefox works  fine but IE7 will not even open. She has un-installed and then reinstalled the program with no success. She has scanned for viruses and used the No Add On version of IE7 with no success. She reset IE7 using Tools, Internet Options, Advanced--RESET also no help. Anyone have this particular problem?
ASKER CERTIFIED SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jhmblvd

ASKER

XP Pro with all the updates. I had her reinstall-- still no joy.
However IE7 does run in safe mode.

Thanks much.  
Avatar of jhmblvd

ASKER

Thanks, we got it working!
Glad you can run in Safe Mode. In Safe Mode, no other programs are running that may interfere with IE7.  Disable Google Toolbar, all security programs, and other programs running in the back ground, one at time to determine the culprit.