I have a user that inadvertantly deleted a portion of a sub-folder on their "my documents".
The problem is that when they said to delete it, they had a sub-sub folder in that folder open. So they received an error saying the folder was open and the deletion stopped. So the sub-folder that originally had 20 sub-folders within it now only has 3 folders in it. The folders that were deleted DO NOT show up in their recycle bin.
I know that I can go to "previous versions" of the my documetns folder, but the previous versions (4 of them) are just shy of 1 year old.
How can I get those missing folders back? And secondly, how can I assure going forward that there are more recent versions available to choose from?