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Unread Email Not Showing up in Unread Folder

Posted on 2008-06-11
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Last Modified: 2012-05-05
The only email that shows up in my Outlook 2007 Unread Folder are feeds from Microsoft, divided into 2 categories: At Home and At Work.  As soon as I open the Microsoft feeds they disappear.  But no other email will show up in this folder.  The other Search folders work fine.

What can I do to solve this problem?  How can I make the Outlook Unread Folder show my email marked as unread?  (Any reader had a similar problem with the Microsoft feeds appearing this folder, but didn't mention anything about the Folder failing to sense unread email.  His solution was to do away with the RSS Feeds.  I check RSS Feeds and there are none)
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Question by:JoeHR
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peakpeak earned 500 total points
ID: 21767424
Remove the search folder and recreate it.
If that doesnt work then try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here:
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
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Author Closing Comment

by:JoeHR
ID: 31466423
That did the trick.  Thank you very much.
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