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How do I get Entourage to display the folder list from the Exchange account?

Posted on 2008-06-12
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Last Modified: 2013-11-12
I have a network with a SBS 2003 server, using exchange for mail. There are 6 users, 5 on Windows XP, 1 on a Mac 10.5.2. All windows users have full functionality with Outlook. With the Mac,  I have installed Entourage 2008 and associated updates. Entourage successfully connects to the Exchange server, but does not display the folder list associated with the account. Please advise how to do this? Thank you.
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Question by:jamesit
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Expert Comment

by:kanlue
ID: 21766965
In the Entourage Folder list, click your Exchange Account folder to select it. (If you cannot
see the folder list, click Folder List on the View menu.)

hope it helps.
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Expert Comment

by:TheDruidLeader
ID: 21766983
On your account settings page in entourage is the  "This DAV service requires a secure connection (SSL)" ticked?
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Author Comment

by:jamesit
ID: 21775627
Yes, the Folder List is definitely being displayed.

I have tried it with & without the SSL ticked (of course using https when having the SSL ticked)

Thanks.
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Author Comment

by:jamesit
ID: 21775963
Would you please confirm that I have the following settings correct...

Exchange Server: http://servername.domain.local/username
Public Folders Server: http://servername.domain.local/public
LDAP Server: servername.domain.local ("This server requires me to logon" is ticked)

Thank you.
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Accepted Solution

by:
jamesit earned 0 total points
ID: 21790135
I changed the Exchange Server field to only the server IP address and ticked the SSL box.  This fixed the problem. All folders synchronised and it seems to functioning properly.
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