Solved

issue RPC , WINDOWS XP SP3

Posted on 2008-06-12
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Last Modified: 2011-10-19
Hello,

I recently installed windows XP, then SP3. Now I am facing this problem of RPC that system starts rebooting again and again and gives time of some seconds. I remember when I was using windows XP with SP1 this error came then I downloaded a patch to fix it.

now if I try to use same patch it says that , your windows is already updated because I have SP3 installed.

Kindly let me know how to fix this issue?
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Question by:wajeeh_r
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Karthik V earned 50 total points
ID: 21767946
Here's what you do:

1) When the shutdown window appears go to: Start > All Programmes > Accessories > Command prompt

2) At the prompt type: shutdown -a this will abort the shutdown and the window will disappear

You will find that some system tools are now not working (eg copy and paste) this is normal - don't worry we'll fix this in a moment.

3) Most often this RPC error is caused by the blaster worm of one of it's variants so download the FixBlast tool from Symantec and read the removal instructions which are here.http://www.symantec.com/security_response/writeup.jsp?docid=2003-081119-5051-99

After running FixBlast : http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/FixBlast.exe hopefully you will have found the cause of the problem and sorted it out but there are a few other things you can/should do:

4) The reason the Blaster worm can do this is addressed in Microsoft Security Bulletin MS03-026 where there is also a patch available to plug the security hole.

5) Finally, you can change the RPC recovery setting from 'Restart the computer' to 'Restart the service' by going to: Start > Control Panel > Administrative Tools > Services Double click on Remote Procedure Call (RPC) in the list and look on the Recovery tab.

Good Luck


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