chrismanncalgavin
asked on
XP Very slow logon speed. Services?
Please post replies in the following question:
https://www.experts-exchange.com/questions/23457082/XP-Machine-takes-long-time-3-mins-to-logon.html
We have a MS SBS 2000 server domain and several XP Pro workstations (SP3).
One of the laptops has a specific problem that it takes around 3 mins to logon once the user has entered his password at login screen.
I have tried a lot of things, mainly suspecting it being a DNS issue as this is the common problem.
Heres a summary of what I've tried so far!
-Defrag the Hard Drive
-Remove HP Credentials Manager software
-Cleanup unused services
-Run Bootvis to optimise bootup
-Clean up temp files
-Upgrade to XP SP3
-Reinstall both Network Cards with latest drivers
-Run Chkdsk
-Disable "Network location awareness" service
-Check HOSTS file
-Unplug LAN and enable WIFI, logon. Runs faster on WIFI!
-Startup machine with all USB devices removed
-Run antivirus and spyware scans
-Disable Sophos antivirus, check speed, re-enable
-Disable Windows firewall
-Run hijackthis and check for any suspect files
https://www.experts-exchange.com/questions/23457082/XP-Machine-takes-long-time-3-mins-to-logon.html
We have a MS SBS 2000 server domain and several XP Pro workstations (SP3).
One of the laptops has a specific problem that it takes around 3 mins to logon once the user has entered his password at login screen.
I have tried a lot of things, mainly suspecting it being a DNS issue as this is the common problem.
Heres a summary of what I've tried so far!
-Defrag the Hard Drive
-Remove HP Credentials Manager software
-Cleanup unused services
-Run Bootvis to optimise bootup
-Clean up temp files
-Upgrade to XP SP3
-Reinstall both Network Cards with latest drivers
-Run Chkdsk
-Disable "Network location awareness" service
-Check HOSTS file
-Unplug LAN and enable WIFI, logon. Runs faster on WIFI!
-Startup machine with all USB devices removed
-Run antivirus and spyware scans
-Disable Sophos antivirus, check speed, re-enable
-Disable Windows firewall
-Run hijackthis and check for any suspect files
ASKER
Sorry I failed to mention this.
The DNS setting points to only the SBS server, as all the IP settings are obtained with DHCP as per all the other 15 computers here.
I did try manually setting the IP and DNS settings to a Static IP, to no avail.
The DNS setting points to only the SBS server, as all the IP settings are obtained with DHCP as per all the other 15 computers here.
I did try manually setting the IP and DNS settings to a Static IP, to no avail.
ASKER
What I would like, is some way to monitor all the services as they start up (before the login screen) to see which one is taking the CPU resources and thereforce taking so long to start.
I am unable to gain anything looking at the Event log.
Is there a way to monitor all Service startup times ?
I am unable to gain anything looking at the Event log.
Is there a way to monitor all Service startup times ?
You can monitor processes using the Sysinternals tools such as process monitor and file mon, but only after logon:
http://technet.microsoft.com/en-us/sysinternals/bb545046.aspx
Is there any difference when doing so with the network cable disconnected?
One diagnostic procedure is to stop all 'extra' services and applications from running at start up using msconfig. If it makes a difference re-enable the services one by one until you find the culprit.
http://technet.microsoft.com/en-us/sysinternals/bb545046.aspx
Is there any difference when doing so with the network cable disconnected?
One diagnostic procedure is to stop all 'extra' services and applications from running at start up using msconfig. If it makes a difference re-enable the services one by one until you find the culprit.
if you are using roaming user profiles, could you try renaming the local user profile in documents and settings and getting the user to log in again(ths downloading a fresh copy of teh profile?
does this effect other users using that laptop?
administrators?
If your using a domain, try a local logon and see if that helps?
does yoru user work on other workstations? do they have large files on teh desktop (part of teh profile and thus copied everytime the user logs on)?
have you tried booting in safemode with networking support, and logging on. does teh issue still exsist?
does this effect other users using that laptop?
administrators?
If your using a domain, try a local logon and see if that helps?
does yoru user work on other workstations? do they have large files on teh desktop (part of teh profile and thus copied everytime the user logs on)?
have you tried booting in safemode with networking support, and logging on. does teh issue still exsist?
ASKER
Thanks for the comments.
Well I do not use Roaming profiles, so we can rule that out.
The problem also occurs with ANY user that logs on, be it LOCAL or DOMAIN.
The hanging / slowdown happens before the login screen so if you boot the machine and leave it for 10 minutes, then come back and logon it will go straight though with no problem.
The user only uses this one workstation.
If I boot in Safemode WITHOUT networking it starts fine, but with networking it is also slow.
Well I do not use Roaming profiles, so we can rule that out.
The problem also occurs with ANY user that logs on, be it LOCAL or DOMAIN.
The hanging / slowdown happens before the login screen so if you boot the machine and leave it for 10 minutes, then come back and logon it will go straight though with no problem.
The user only uses this one workstation.
If I boot in Safemode WITHOUT networking it starts fine, but with networking it is also slow.
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Make sure the PC points ONLY to the SBS for DNS. i.e. make sure the ISP's DNS is not added even as an alternate/secondary.