hp5500 collate

why hp5500 can not print collate job without hard drive?
Hiroyuki TamuraField EngineerAsked:
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David-HowardCommented:
You might take a look at this.
http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1213305761292+28353475&threadId=351871
In short, make sure you have no hard disk and no ram disk configured in the printer control panel for collation.
David
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Hiroyuki TamuraField EngineerAuthor Commented:
thank you.
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Hiroyuki TamuraField EngineerAuthor Commented:
i change the setting like this;

Snap11.jpg
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