HP iPaq III Classic will not synch in active synch. When the entire Outlook has been re-loaded works for a month.
Posted on 2008-06-12
One of my users has a Compaq (HP) iPaq III classic pda. We reloaded his software and the latest version of active sync. He is using Active Sync 4.5. We can get it running if we hard reset the unit and reload Outlook on his PC (he is using Outlook 2007) and then he works for about a month and the unit ceases to synchronize. Has anyone encountered this? If so, are there fixes for it or is there another software we can use? Is there a firmware revision? I cannot find information from HP on the issues either. Thanks for any help rendered.