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Upgrade mailbox design to R7 - Old notices re-appear in "New Notices" pane of calendar

Posted on 2008-06-12
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Last Modified: 2013-12-18
Hi All,

I'm selectively converting our users to the R7 mail design and am running into the issue of old notices re-appearing in the "New Notices" pane of the calendar.  For most of our users this isn't a big deal, however one of our VIP's has noticed this happening and brought it to my attention.

Has anyone else seen this happen or know of a fix for it?

Thanks!
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Question by:Bill_Fleury
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by:SysExpert
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do a replace design again, and also check to see if this is not a repeating Notice that may be corrupted.

   
I hope this helps !
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by:Bill_Fleury
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Thank you for your advice, however it is doing this on all mailboxes however, not just the one.

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by:fgrushevsky
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How do you do the design convert?
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by:Bill_Fleury
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So far it has been opening the user's mailbox manually with my admin ID and replacing the design.  I've been doing it this way as it's just been one mailbox at a time as their Notes clients have been upgraded.

I guess I could try doing some conversions with the load convert command on the domino console and see if it makes a difference.  Do you have any suggestions?
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by:fgrushevsky
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correct, you have to use "convert" utility, not replace design. don't forget to stop the router first :)
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by:Bill_Fleury
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Do you mean to tell me that in order to convert one mailbox I need to stop our mail router?  Wow, that's inconvenient.
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fgrushevsky earned 425 total points
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it is only takes a couple minutes.
otherwise, when you run convert utility or doing manual design replace, there is a chance that during this process router will deliver a message into user mailbox . with partially changed design new message may never get into Inbox (although it would be in all documents view) or you might get into some other issues.
It is not a hardcore requirement, it is more of best practices
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by:Bill_Fleury
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Ahh ok, gotcha.  Thank you very much for the explaination- as you can tell I'm relatively new to Domino and it's tips like that that help me out immensly.
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