Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Error message when trying to install on a shared drive

Posted on 2008-06-12
7
214 Views
Last Modified: 2013-11-21
Hey all,

 I am trying to install a program on a terminal server drive but when I do it tells me the program doesnt have premission to log on as a administrator, now I have tried logging into the machine locally with the adminstrative account and I still get the same message then when I go to premission it tells me this has been shared for admin purposes the premissions cannot be set, I go to my sbs server and try to change it in shared folders and I still get the same error message. If anyone can please help how is a person supposed to install a program on this drive. Attached is a jpg with the error message from the program and also frm trying to change the premissions
Error.bmp
0
Comment
Question by:AmityNA
  • 4
  • 3
7 Comments
 
LVL 77

Expert Comment

by:Rob Williams
ID: 21771846
I assume the application is eCopy?
If so many applications are not supported on Terminal services.

Q:Will eCopy Desktop work on Terminal Server or Citrix?
A: No, currently eCopy Desktop is not supported on Windows Terminal Server or Citrix.
from:  http://www.ecopy.com/support/faqs/ecopy_desktop.htm
0
 
LVL 2

Author Comment

by:AmityNA
ID: 21771877
Ahh ok will I be able to install other programs on this drive seeing that it is a premission error I am going to be installing outlook and I feel that I am going to have the same issue
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 21771961
You shouldn't have a problem with Office applications unless they are 2007. Office 2007 requires you must buy special volume licensing. If you have the appropriate license it won't be a problem.

The permissions issues are usually due to a application trying to write a registry key that is locked on a non-PC O/S which is by design.
A few applications may require you to put the server in install mode using:
change user  /install
to exit install mode:
change user  /execute
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 2

Author Comment

by:AmityNA
ID: 21772096
the change user /install is that the command that I put in cmd prmt?. Also doing that will it cause any issues is it best to do it while no one is on the Network
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 21772167
Yes open a command prompt/DOS window.
You have to do so when no one else is logged on as some files/keys may be locked if in use. Best to do so from the console, and to assure no one will log on while you are working run:
  change  logon  /disable
  change user  /install
    install your new application/s
  change user  /execute
  change  logon  /enable
0
 
LVL 2

Author Comment

by:AmityNA
ID: 21772169
WOW this whole time it was my fault I kept pointing it to the cdrom drive lol sorry to waste your time
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 500 total points
ID: 21772181
No problem. "Been there - done that"
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
PowerVault MD3400 Configuration 3 52
NetApp space reclaim 3 31
Google photos for iphone 6 52
Error  Dell Equalogics 2 20
Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

837 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question