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Error message when trying to install on a shared drive

Posted on 2008-06-12
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Last Modified: 2013-11-21
Hey all,

 I am trying to install a program on a terminal server drive but when I do it tells me the program doesnt have premission to log on as a administrator, now I have tried logging into the machine locally with the adminstrative account and I still get the same message then when I go to premission it tells me this has been shared for admin purposes the premissions cannot be set, I go to my sbs server and try to change it in shared folders and I still get the same error message. If anyone can please help how is a person supposed to install a program on this drive. Attached is a jpg with the error message from the program and also frm trying to change the premissions
Error.bmp
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Question by:AmityNA
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7 Comments
 
LVL 77

Expert Comment

by:Rob Williams
ID: 21771846
I assume the application is eCopy?
If so many applications are not supported on Terminal services.

Q:Will eCopy Desktop work on Terminal Server or Citrix?
A: No, currently eCopy Desktop is not supported on Windows Terminal Server or Citrix.
from:  http://www.ecopy.com/support/faqs/ecopy_desktop.htm
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Author Comment

by:AmityNA
ID: 21771877
Ahh ok will I be able to install other programs on this drive seeing that it is a premission error I am going to be installing outlook and I feel that I am going to have the same issue
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LVL 77

Expert Comment

by:Rob Williams
ID: 21771961
You shouldn't have a problem with Office applications unless they are 2007. Office 2007 requires you must buy special volume licensing. If you have the appropriate license it won't be a problem.

The permissions issues are usually due to a application trying to write a registry key that is locked on a non-PC O/S which is by design.
A few applications may require you to put the server in install mode using:
change user  /install
to exit install mode:
change user  /execute
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LVL 2

Author Comment

by:AmityNA
ID: 21772096
the change user /install is that the command that I put in cmd prmt?. Also doing that will it cause any issues is it best to do it while no one is on the Network
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LVL 77

Expert Comment

by:Rob Williams
ID: 21772167
Yes open a command prompt/DOS window.
You have to do so when no one else is logged on as some files/keys may be locked if in use. Best to do so from the console, and to assure no one will log on while you are working run:
  change  logon  /disable
  change user  /install
    install your new application/s
  change user  /execute
  change  logon  /enable
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LVL 2

Author Comment

by:AmityNA
ID: 21772169
WOW this whole time it was my fault I kept pointing it to the cdrom drive lol sorry to waste your time
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Accepted Solution

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Rob Williams earned 2000 total points
ID: 21772181
No problem. "Been there - done that"
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