CA Brightstor Arcserve backup not showing slots on HP MSL 6000
Posted on 2008-06-12
I have a HP MSL 6000 using an E1200 Network storage router, connected to a fibre switch with my dl380 g4.
I can see both the tape library and tape drive in the device manager. In Arcserve backup I can access the tape drive no problem and perform the regular functions. But the MSL 6000 just shows as an icon, I am unable to perform any actions on it or see any of the slots.
If I take the MSL 6000 offline, then I can see the slots available and I can see all the options. However as it is offline I can't do anything.
I have tried everything I can think of. Any suggestions? Thanks in advance.