mcj2006
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Unable to add printer from AD - Printer appears in AD but we get an error message upon adding it to client
We just purchased a Sharp AR-M207 printer/scanner and connected it to our network. I added the printer (via the print server role wizard) to our server (Server 2003). Everthing looked OK. Test page was fine.
I went to "Add Printer" on my client (all clients are XP) searched the active directory and installed on my client with no problems. Test page was fine.
I began going to other clients in our office and I cannot add the printer even though it shows up in the AD. I get an error, "Windows cannot connect to the printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection...."
What am I doing wrong?
Thanks in advance.
I went to "Add Printer" on my client (all clients are XP) searched the active directory and installed on my client with no problems. Test page was fine.
I began going to other clients in our office and I cannot add the printer even though it shows up in the AD. I get an error, "Windows cannot connect to the printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection...."
What am I doing wrong?
Thanks in advance.
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Wadski
Strange question but does these PCs have Blackberry Desktop 4.2 software on them? If so remove it and retry (then install the BB software back on again)
ASKER
Bravo!!
ASKER
ryansoto - that worked great it was not a permissions issue! I just typed the path and double clicked the printer and bingo it worked.
I am confused because some of the clients will intstall the printer when I go to add printer and others will not. Any ideas?
Wadski - my client has the BB software and worked fine. One of the other clients (that did not work) is running it also.
I am confused because some of the clients will intstall the printer when I go to add printer and others will not. Any ideas?
Wadski - my client has the BB software and worked fine. One of the other clients (that did not work) is running it also.
ASKER
Good information Cherukuri30. Thank you.
Can you explain why some computers will add the printer and others will not?
Can you explain why some computers will add the printer and others will not?
Do all the machines now add the printer?
ASKER
Yes, I waited some time before I tried doing this to more clients. Everyone I have tried has worked normally. Is there some time limit? We only have 25 computers and one server so we dont have a complex setup with multiple servers/domains.