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word 2003 Autosave is not working it seems

Posted on 2008-06-12
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Ok, I have 30+ users and only one actually has the autosave of her files working even though all the machines are set to do so. I have all the machines set to save an auto recover copy every 2 minutes, some file locations are set to save to the C: drive others to a network drive. The one machine that is saving a .asd file has been so for sometime now as there are some dated from 2002.

My question is, why do I not see a .asd file in the auto save location after making changes and not saving. Also when does the .asd get deleted, I mean if the power goes out do you then loose the .asd or .tmp files? (which I can't seem to get)

Please don't tell me the locations other posts on EE have described, I have searched ALL areas that these files should be going or could and they are not. After 2 hours of not saving the file but having changes made there still is no .asd file anywhere (I am the admin so I can see every file type, hidden, OS etc...)

Just hoping to get a URL to a weblink that can describe a % of data that maybe needs to be changed before the autosave kicks in or a reason why it wouldn't when it is set to do so at a short interval even. Also any info on what types of recover situations this feature is good for, seems to me like it is a very useless feature being that it doesn't do anything when set to. ;)-

OS Types: Vista and XP all the latest updates
Office Version: 2003 with SP3, and 2007 all updates

Thanks for any help or info in advance....I am going crazy!
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Question by:sscal
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dopyiii earned 500 total points
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What location is set for the .asd's? By default, they are saved in:
C:\Documents and Settings\<profile>\Application Data\Microsoft\Word

Also, they are not hidden files, so if you open a word document and wait the specified time for autorecover to kick in (in your case 2 minutes), then you should see any applicable temp files (.wbk, .tmp, and .asd) appear.

As far as changes necessary to trigger the autorecover process, once there is data in the document, or once there is any change to the document, autorecover should activate and be ready to go. I sat here with a blank document for well beyond my autorecover limit and nothing happened until I entered data. That was true whether or not I manually saved the document first.

Another tidbit: when you do a manual save of a file, Word will delete the .asd file and start the autorecover timer over. So, your .asd goes away, and after some time (in your case 2 minutes), Word will create another (new) .asd file. This makes document recovery interesting and problematic if you're relying on .asd or .tmp files (stored in the same location as the working document) as a recovery source. But, other than manually saving copies, you have no other recovery avenue.

If you haven't seen it, then here's M$'s article on how Word creates and recovers AutoRecover files that has trivial, but useful reference information:
http://support.microsoft.com/kb/107686/

In my experience, part of the problem with this feature is the expectation that it is an "autosave" feature when, in fact, it is an "autorecovery" feature. The check box in the options is unfortunately named "Save autorecover info every..." which at first glance appears like an automagic saving service. I've spoken to many frustrated people about this misconception. In reality, there is no substitution (or feature built into Word) for manual saving and backups.
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by:sscal
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hhmmm ok, so here is what I tried. The file location was changed from the defualt by me and the path was to a network drive. As soon as I placed the autorecover file location to the C: drive it worked. I think Word is just messing with me now!

Thanks for the help...I would like to know though real quick if .asd files are kept in the event the power is lost?
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by:dopyiii
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Well, I think that one of Word's undocumented features is messing with people :)  I'm glad you got it working.

To answer your question: yes, if Word doesn't close properly AND if the user hasn't saved within the prescribed autorecover time (e.g. 2 minutes) AND Word doesn't have time/opportunity in it's failed shutdown to delete the .asd AND if the planets are aligned just right, you can be sure to find .asd files where you expect them ;)
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