Solved

Outlook 2007 gets a popup instead of an email message when mailbox is over the limit

Posted on 2008-06-12
3
1,976 Views
Last Modified: 2011-09-20
I have an Exchange 2007 SP1 server with mailbox limits on the store. I have some Outlook 2007 clients that get the traditional email when their mailbox goes over the limit. On a few users with Outlook 2007, they get an annoying popup window with mailbox cleanup tools. It keeps popping up and they need to close it to work. I know its related to the mailbox limit because when I removed the limits on these users, the popup went away. My question is why do some get an email and the others a popup. I looked at all the settings I could on the client and could not find anything. The versions of Outlook are the same to the best of my knowledge.
0
Comment
Question by:osiexchange
  • 2
3 Comments
 
LVL 16

Expert Comment

by:Redwulf__53
ID: 21776898
There are 2 thresholds:
-Warning limit
-Blocking limit.
When the warning limit is exceeded, the user receives an a warning message as e-mail. When the blocking limit is reached however, the user cannot receive any more mail, not even the warning message. That's when Outlook gives the pop-up.
0
 

Author Comment

by:osiexchange
ID: 21781120
Thanks. I noticed that even after removing the restriction on the account and waiting about 30 minutes, the user still could not send anything until they cleaned and went below the limit. Then they could send after cleaning almost immediately. Is this normal? Shouldn't removing the limits to the trick?
0
 
LVL 16

Accepted Solution

by:
Redwulf__53 earned 250 total points
ID: 21791183
This is one of those "under water" processes; you can't really be sure when the attribute is enforced exactly. Exchange re-scans the policies at certain intervals. You could have forced it by rebuilding the global address list, but in large environments this can also be time- and resource-consuming.

0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now