Longshot9
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Can't install Winhlp32.exe
I am trying to install the Windows Help hotfix located here - http://support.microsoft.com/kb/917607/en-us and I am getting an error saying "The update does not apply to your system" and it won't let me install it. I'm downloading the 32b version for a 32b OS & Laptop. I've triple checked that I haven't already done the install and just forgot that i'd done it. I can't view old versions of windows Help files. Any ideas? THanks.
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Ok longshot9, lets put the system repair as our last possible solution then. I'll have to a little researching on this to see if i can come up with any ideas. I'm a little busy at the moment but i will check back periodically and try to come up with something.
I found this page which has instructions for using the XP SP2 version of Winhlp32.exe, in case you have that available:
http://www.uni-koeln.de/~al001/basp4vista.html
Scroll down to the section with this heading: Using winhlp32.exe from Windows XP:
http://www.uni-koeln.de/~al001/basp4vista.html
Scroll down to the section with this heading: Using winhlp32.exe from Windows XP:
ASKER
ok, thanks for the updates everyone. LeeTutor: ok, I swear when I sent that message that winhlp32.exe was not in my windows folder, I just tried to do the task you just sent, and the file IS there. I can launch it and it brings up the program along with an "Open" dialog screen to open a help file. I choose one of the files I want to open and I get an error message
"Cannot display this help file. Try opening the help file again, and if you still get this message, copy the help file to a different drive, and try again".
The file is on a network share, I copied it to a local folder and it opened up just fine. So it looks like either the program I'm having a problem with doesn't like having it 's help files launched from it's network location, or the KB917607 install doesn't work on help files located on a network share.
I guess since i'm technically not having a problem with that download and install anymore, this question is irrelevant.. other than the fact you get the message I was getting when it's already installed. Definitely still not in my Programs list though. I'll split the points.
"Cannot display this help file. Try opening the help file again, and if you still get this message, copy the help file to a different drive, and try again".
The file is on a network share, I copied it to a local folder and it opened up just fine. So it looks like either the program I'm having a problem with doesn't like having it 's help files launched from it's network location, or the KB917607 install doesn't work on help files located on a network share.
I guess since i'm technically not having a problem with that download and install anymore, this question is irrelevant.. other than the fact you get the message I was getting when it's already installed. Definitely still not in my Programs list though. I'll split the points.
ASKER
Jk387: The service is started and set to start automatically. I don't receive any error trying to download the file, just when I try to actually install the file i've downloaded. My computer is virus-free. I'm not going to go through a complete system repair just to fix this, there's got to be a solution for it. Thanks for the response