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Remote Desktop does not open when logging into computer on list in Remote Web Workplace

Posted on 2008-06-12
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Last Modified: 2011-09-20
Suddenly when we log into Remote Web Workplace, we get to the menu where we can see the list of client machines to into... and we click on the computer, we hit connect, and the desktop of the client does not come up now. The remote mail works just fine though.

I can vpn into the network and remote desktop to the individual machines..... something in sbs is not forwarding it anymore to the specified machine properly.

The users have gotten used to connecting to their desktops this way and it would be nice to fix it somehow.

Any ideas?
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Question by:BryceRichert
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Accepted Solution

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SysExpert earned 500 total points
ID: 21775483
1) Check the 3 event logs

2) CHeck for any router changes ( port forwarding of RWW and any additional ports )

3) ANy network changes ?


I hope this helps !
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Author Comment

by:BryceRichert
ID: 21776011
After further investigation it appear it is only occuring to Vista and XP sp3 installations.
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Author Comment

by:BryceRichert
ID: 21776013
.. oh.. and I've checked event logs.. there are no router changes or network changes.
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Author Comment

by:BryceRichert
ID: 21795846
added a proxy to trusted sites
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