Solved

Exchange responds 554 Transaction Failed Spam Message not queued, to a select few domains that we are trying to email to.

Posted on 2008-06-12
5
1,025 Views
Last Modified: 2013-11-30
Here is the actual message returned along with the headers:
 There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <dcscontracting.com #5.5.0 smtp;554 Transaction Failed Spam Message not queued.>
Microsoft Mail Internet Headers Version 2.0
From: postmaster@dcscontracting.com
To: matt@dcscontracting.com
Date: Thu, 12 Jun 2008 13:33:53 -0700
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
      boundary="9B095B5ADSN=_01C8CCC6A62CA5160000001Cdcscontracting.c"
X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
Message-ID: <bC8wSA1Xv00000007@dcscontracting.com>
Subject: Delivery Status Notification (Failure)

--9B095B5ADSN=_01C8CCC6A62CA5160000001Cdcscontracting.c
Content-Type: text/plain; charset=unicode-1-1-utf-7

--9B095B5ADSN=_01C8CCC6A62CA5160000001Cdcscontracting.c
Content-Type: message/delivery-status

--9B095B5ADSN=_01C8CCC6A62CA5160000001Cdcscontracting.c
Content-Type: message/rfc822

Subject: RE: Construction Debris Removal
Date: Thu, 12 Jun 2008 13:33:52 -0700
Message-ID: <7761227411ACFB44839B8B7AC17783AF281B7C@S100.dcs.local>
MIME-Version: 1.0
Content-Type: multipart/alternative;
      boundary="----_=_NextPart_001_01C8CCCB.A084559D"
In-Reply-To: <000d01c8cc8a$58707fa0$09517ee0$@vancleave@sccmail.maricopa.edu>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Disposition-Notification-To: "Matt Johnson" <matt@dcscontracting.com>
Content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5.7235.2
Thread-Topic: Construction Debris Removal
Thread-Index: AcjMilfOsVLHAVY1Rliv9CyPqzsyhAAQUdWg
From: "Matt Johnson" <matt@dcscontracting.com>
To: "Jack Van cleave" <samuel.vancleave@sccmail.maricopa.edu>

------_=_NextPart_001_01C8CCCB.A084559D
Content-Type: text/plain;
      charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01C8CCCB.A084559D
Content-Type: text/html;
      charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01C8CCCB.A084559D--

--9B095B5ADSN=_01C8CCC6A62CA5160000001Cdcscontracting.c--
0
Comment
Question by:mateo77
  • 2
  • 2
5 Comments
 
LVL 9

Expert Comment

by:authen-tech
ID: 21773820
I had this exact same issue recently.  To resolve it...go to www.intoDNS.com 
Run a report on your domain name.  The ISP I was using was reporting the PTR record incorrectly as themselves instead of our Exchange server.  I contacted my ISP and asked them to change the PTR record to point to us.  As soon as they did this problem ceased.  It's a spam filter by the select domains that check the PTR record against the sending domain ip.  When it's different, it gets rejected.

Hope that helps!
0
 

Author Comment

by:mateo77
ID: 21773863
I had that problem in the past already, I just checked and the PTR is our domain name.
0
 
LVL 9

Expert Comment

by:authen-tech
ID: 21773979
Maybe check with your ISP or the security dept at one of the major domains that are blocking you to see if they can shine some light.  I had the exact same problem and that was it for me.   Sorry I couldn't be more help.
0
 
LVL 25

Accepted Solution

by:
kieran_b earned 500 total points
ID: 21774642
The problem is that it should not be pointing to your domain - it should be pointing to a host.

Everwhere that you have dscontracting.com should be mail.dscontracting.com (or something.dscontracting.com)

That means, creating a new A record called mail.dscontracting.com and pointing it at your IP
Changing your MX records to point only to that A record (while you are at it, change it from 0 to 10)
Changing your PTR record to the same name
Changing your SMTP greeting -> http://www.block.net.au/help/smtp-greeting

I am surprised that you have not had problems before now.

Kieran
0
 

Author Closing Comment

by:mateo77
ID: 31466743
It helped my setup, but I changed IP Addresses and everthing started going through so someone was blocking it
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

805 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question