Solved

Backup Exec, Trying to restore part of a public folder contact list

Posted on 2008-06-12
1
1,447 Views
Last Modified: 2013-12-01
I am using Backup Exec 10D and Exchange 2003.  Backup Exec is running on the Exchange server backing up to disk on another server (shared drive).

I am attempting to recover an accidentally deleted distribution list in a public folder.  I have found the item in a few of my backups, and when I run the restore on these items I get the following message:

"Restore 00011 -- The job failed with the following error: Access is denied."

I am logged on as Administrator to the server.  I have run the credentials check and they verify correctly.

Any tips appreciated.
0
Comment
Question by:mikeshaver
1 Comment
 
LVL 1

Accepted Solution

by:
mikeshaver earned 0 total points
ID: 21796492
Found the solution on my own.  Here it is, and hope it may help others.

I. Issue:

When Backup Exec for Windows Servers is correctly configured to back up individual Microsoft Exchange Mailboxes/Public Folders and the mailbox/ public folder backup jobs are successful. However, when performing a restore of the public folders back to their original location, the public folder restore job fails with the error: "Access is denied".

II. Cause:

The above error can occur during restores of individual Microsoft Exchange Public Folders if the Backup Exec Service Account that is specified for the individual Microsoft Exchange Public Folders backup jobs is not configured in Outlook with the "Owner Role."  
 
Note: Though it is possible to back up individual Microsoft Exchange Public Folders without granting the account (that is specified for the individual Microsoft Exchange Public Folders backup jobs) the "Owner Role" in Outlook, the "Owner Role" is required for the account used to perform Public Folder restores.

III. Solution:

Determine what account was used to perform the successful individual Microsoft Exchange Public Folders backup job.  Next, grant this account the "Owner Role" through the Microsoft Outlook client while logged on to Outlook with an account that already has the "Owner Role" on the Public Folders to be restored.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
restoring image to a different pc 20 109
Backup Exec & Exchange 2 40
Migrating From One Mac To Another 2 60
Server Rebuild after 2 drive in raid crashed 16 37
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now