Solved

Backup Exec, Trying to restore part of a public folder contact list

Posted on 2008-06-12
1
1,443 Views
Last Modified: 2013-12-01
I am using Backup Exec 10D and Exchange 2003.  Backup Exec is running on the Exchange server backing up to disk on another server (shared drive).

I am attempting to recover an accidentally deleted distribution list in a public folder.  I have found the item in a few of my backups, and when I run the restore on these items I get the following message:

"Restore 00011 -- The job failed with the following error: Access is denied."

I am logged on as Administrator to the server.  I have run the credentials check and they verify correctly.

Any tips appreciated.
0
Comment
Question by:mikeshaver
1 Comment
 
LVL 1

Accepted Solution

by:
mikeshaver earned 0 total points
ID: 21796492
Found the solution on my own.  Here it is, and hope it may help others.

I. Issue:

When Backup Exec for Windows Servers is correctly configured to back up individual Microsoft Exchange Mailboxes/Public Folders and the mailbox/ public folder backup jobs are successful. However, when performing a restore of the public folders back to their original location, the public folder restore job fails with the error: "Access is denied".

II. Cause:

The above error can occur during restores of individual Microsoft Exchange Public Folders if the Backup Exec Service Account that is specified for the individual Microsoft Exchange Public Folders backup jobs is not configured in Outlook with the "Owner Role."  
 
Note: Though it is possible to back up individual Microsoft Exchange Public Folders without granting the account (that is specified for the individual Microsoft Exchange Public Folders backup jobs) the "Owner Role" in Outlook, the "Owner Role" is required for the account used to perform Public Folder restores.

III. Solution:

Determine what account was used to perform the successful individual Microsoft Exchange Public Folders backup job.  Next, grant this account the "Owner Role" through the Microsoft Outlook client while logged on to Outlook with an account that already has the "Owner Role" on the Public Folders to be restored.
0

Featured Post

Free camera licenses with purchase of My Cloud NAS

Milestone Arcus software is compatible with thousands of industry-leading cameras for added flexibility. Upon installation on your My Cloud NAS, you will receive two (2) camera licenses already enabled in the software. And for a limited time, get additional camera licenses FREE.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now