Improve company productivity with a Business Account.Sign Up


Gmail sent e-mail not showing up in Sent folder

Posted on 2008-06-12
Medium Priority
Last Modified: 2011-10-19
My e-mail sent from gmail is not showing up in the Sent folder either when I send something.

I would like it to.

What am I doing wrong?
Question by:seramai
  • 4
  • 2

Assisted Solution

manferg earned 200 total points
ID: 21774214
If you are replying, or continuing a thread your sent mail is collapsed in your inbox with the other related messages.  If you create a new message and send it, does it go to your sent items?
LVL 97

Expert Comment

ID: 21774222
Hello seramai,

Are you using webmail or email client?  Is the sent mail in All Mail folder?  What email client are you using?  Are you using IMAP or POP3 access?  Is the recipient getting the email?  

If using webmail, check if the sent mail is bury in with the original message as a conversation.

If using email client, look in the local folders Sent folder and IMAP sent folder.

Hope this helps!

Author Comment

ID: 21774279
I am using gmail on the web and on my desktop.

On my desktop I am using Thunderbird.

Look at the screen shot.

I have a topline Gmail Sent folder and then I have a [Gmai] sent folder.   I looked in the [Gmail] Sent folder and there they were.

Why is Gmail organized like that?  What is the purpose of the topliine gmail stuff
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.


Author Comment

ID: 21774318
LVL 97

Accepted Solution

war1 earned 1800 total points
ID: 21774586

The topline Sent folder are added by Thunderbird.  Main emails are under [Gmail].  In Thunderbird, click on topline Gmail.  On the right, click on Manage subscription.  Uncheck or unsubscribe from topline Sent and Draft folders to remove the confusion.  You do not need them

Author Comment

ID: 21774677
Top line folders cannot be deleted or unsubscribed to.

Author Comment

ID: 21774763
I was wrong.  They are listed in the alphabetical set of subscriptions.

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Are you irritated by repeating emails issue in Microsoft Outlook 2016 after recent update ?  Lets’ see how to resolve and prevent duplicate emails in the Outlook 2016 using some simple techniques.
Gmail is a free web-based email service, which is accessible from a web browser anywhere in the world as long as an Internet connection is present. Export Gmail to Mailbox PST/ EML/ MBOX/ MSG formats with the help of SysTools Gmail Backup.  To secur…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This video tutorial shows you the steps to go through to set up what I believe to be the best email app on the android platform to read Exchange mail.  Get the app on your phone: The first step is to make sure you have the Samsung Email app on your …

606 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question