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Security Certificate on the server is not valid. Error 0x80072F0D

Posted on 2008-06-12
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Last Modified: 2011-08-18
My client recently purchased a E650 Orange Smartphone from the UK.  When connecting to our Exchange 2003 server I receive the error 'security certificate on the server is not valid' error 0x80072F0D.  The certificate installed on Exchange server is from Equifax Secure Global, who is owned by GeoTrust.  I downloaded the only root certificates I could find and those were at GeoTrust.  I installed them but to no avail.  When I go to https://webmail.mydomain.com/oma I received the prompt 'The name, date, or issuing authority for the site's security certificate is not valid'  All suggestions would be appreciated.
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Question by:INetX
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6 Comments
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 21778749
The site name on the certificate must match the actual address.

So since you have webmail.mydomain.com, your certificate must be webmail.mydomain.com.

I am willing to bet you just have mydomain.com on the certificate.
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Author Comment

by:INetX
ID: 21779354
OH...If only it was that simple.  Thanks for the suggestion but the certificate is for webmail.mydomain.com.  It was purchased from Equifax and when I go to the details of the certificate and expand it shows the certificate for my domain, webmail.mydomain.com.
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LVL 23

Expert Comment

by:Stacy Spear
ID: 21779400
argh!! :)

Is the error via the device or does it appear on desktop systems as well?
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Author Comment

by:INetX
ID: 21901542
Thanks for the reply, I am receiving the error:0x80072F0D on the device.
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Accepted Solution

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INetX earned 0 total points
ID: 21909661
I found the solution!!!.  I

f anyone else has this same problem with obtaining a root cert for Equifax here is the link:
http://www.geotrust.com/resources/root_certificates/index.asp 

You want to download this cert "Root 5 - Equifax Secure Global eBusiness CA-1 (Base-64 encoded X.509)" save it to your desktop then transfer it to the phone.  From the phone click on the cert and it will give you the option to install.  This should resolve your certificate problem.  You can verify that by going to Internet Explorer on your phone and entering the url to your OWA, i.e. https://webmail.domain.com/owa.  If it goes directly to a login and does not generate any SSL cert errors then the certificate issue has been resolved and for me it was on to the next issue, which I found the answer to here http://www.amset.info/exchange/mobile-85010014.asp
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LVL 4

Expert Comment

by:advserver
ID: 25282265
Thanks, Root 5 - Equifax Secure Global eBusiness CA-1 (Base-64 encoded X.509) worked for me. :)
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