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cnmgtFlag for United States of America

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Windows My Documents Sync

I am constantly having the same problem with my remote users. We are running 1 Win 2003 SBS and configured the "my documents" from the XP Pro machines to sync with the server. When my remote users come back into the office after a week or so out and try to sync it constantly fails with an "unauthorized or don't have permission" error. If I remove the Offline Files, then it will sync perfectly. My local users sync just fine. Any ideas?
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authen-tech
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ASKER

Will the sync still work if I uncheck "Offline Files"?
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CorpComp

Certainly will.
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ASKER

If I have files currently offline will I still be able to access them?
SyncToy doesn't look at folders in an online/offline sense.  

You tell it to sync folder 1 with folder 2 and it will do so.
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ASKER

I appreciate your help. What is the purpose of "offline" files?
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ASKER

Hmmm. Yeah, everytime my people come back into the office It fails to sync because of offline files not having permission or access denied. If I remove the failed files then it will sync. Does SyncToy run on the server or workstation?
SyncToy runs on the workstation.

Do you know why you get "access denied" problems?
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ASKER

No I can't find any reason. After I get it working again. It will fail the next time the user comes in. It's all remote users. local users sync just fine.
Why do you have local users syncing?
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ASKER

It was that way before I got there. I plan to just redirect their My Document folder.
Sounds like the setup is not the best.

I would try to get to the root cause of the error, but if you just looking to solve the problem and move on with a view to making major changes later, try the SyncToy.
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ASKER

It is a single server environment and I plan to reinstall the server eventually.
I'm glad CorpComp agrees that my solution would work.  Offline files is buggy and yes, it's important to find out why they are not authenticating.  My initial question was whether or not the computers were a part of the domain or just on a workgroup.  If on a workgroup, they need to authenticate to a server before they are allowed to access its resources.  

Synctoy lets you basically make a copy of the files in a specific location on the remote users computer and sort of back them up onto the server.  You can configure it to either mirror the source drive exactly, or copy any changes to files that are made...with the exeption of deleted files.  This protects you if you accidentally delete a file you later realize you needed....it will still be on the server.  

Glad to help!