We wiped user's BlackBerry handheld and did Enterprise Activation again to fix an issue.
We did not backup handheld data using BlackBerry Desktop Manager prior to wiping handheld. (Found out we needed to do this after the fact.)
Handheld now only contains new mails from after the re-activation.
User then says she needs the old messages from her Outlook back in her handheld.
Is there any way to get existing Outlook mail from say the last month or two (Inbox, Sent Mail) back into the BlackBerry handheld?
Thanks for any feedback.