SeregDuin
asked on
intenal error in RPC preventing computer starting after installing Sevice Pack 2 on Windows XP
Hi
I have been running XP pro service pack 1 ..have not installed SP 2 because Scanrouter was running on the machine and I couldn't be bothered trying to get it running under SP2.
I have uninstalled Scanrouter (no longer need it) and I need to install SP2 to be able to run AutoCAD 2009.
After downloading and installing SP2 I restart the computer and after the logo screen I get a black screen with an error message box pop up ...lsass.exe An internal error has occurred in RPC.
I click ok and computer restarts ..same thing happens.
I have been running XP pro service pack 1 ..have not installed SP 2 because Scanrouter was running on the machine and I couldn't be bothered trying to get it running under SP2.
I have uninstalled Scanrouter (no longer need it) and I need to install SP2 to be able to run AutoCAD 2009.
After downloading and installing SP2 I restart the computer and after the logo screen I get a black screen with an error message box pop up ...lsass.exe An internal error has occurred in RPC.
I click ok and computer restarts ..same thing happens.
Did you try restarting in safe mode? if that does not work try a windows repair using the setup cd (must be xp sp1) or the fastest solution is (if you don't mind reinstalling your programs) to slipstream the sp2 into your setup cd (you can use winlite to do that) and reinstall your windows. it will save you a lot of troubleshooting time and a lot of headaches. :)
ASKER
Safe mode gives the same error.
I have done repair install with SP1 and all back to normal .
But i need to get sp2 installed and the machine can only be down for a short time.
Downtime is more important that troubleshooting time..it would take days to reinstall everything.
I need to try and find out what is causing the problem and get rid of it before trying sp2 again.
I have done repair install with SP1 and all back to normal .
But i need to get sp2 installed and the machine can only be down for a short time.
Downtime is more important that troubleshooting time..it would take days to reinstall everything.
I need to try and find out what is causing the problem and get rid of it before trying sp2 again.
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ASKER
Might be worth a try..i'll give it a go on monday.
Although at first this article appears to be lengthy, and while appreciating that your downtime is so important, there are several useful paragraphs here. Perhaps you'll have a chance to peruse it during the weekend>
"Windows XP Service Pack 2/3 Problem Solver":
http://winhlp.com/node/125
"Windows XP Service Pack 2/3 Problem Solver":
http://winhlp.com/node/125
Just spent a few minutes perusing the earlier comments in that last article & think that hopefully you will not have to read very far to make use of it. Maybe it will help to find out what is causing the problem before you try reinstalling SP2 again. Good luck.
Also>
Cannot Install SP2? Stuck on "Checking Product Key":
http://www.runpcrun.com/sp2-checking-product-key
Also>
Cannot Install SP2? Stuck on "Checking Product Key":
http://www.runpcrun.com/sp2-checking-product-key
ASKER
sorry haven't got back to it yet ..on holidays for 2 weeks. will try again then
Ok, thanks for the contact ..
ASKER
Tried SP3 same result.
Uninstalled most programs that load automatically including antivirus and still no joy.
Uninstalled most programs that load automatically including antivirus and still no joy.
SOLUTION
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ASKER
Thankyou Jonvee and Florin s for your suggestions .
Repair install of sp1 makes no differnce .same problem occurs when sp2 or 3 are installed.
Unfortunately because i can only try things during my lunch hours (which i often skip) i can only try 1 solution every 3 or 4 days.
I have also tried reinstalling MSDTC ( scanrouter installs MSSQL 7 which changes the logon of MSDTC to local system account) but ths also failed.
I will get back in a few days with more results.
Repair install of sp1 makes no differnce .same problem occurs when sp2 or 3 are installed.
Unfortunately because i can only try things during my lunch hours (which i often skip) i can only try 1 solution every 3 or 4 days.
I have also tried reinstalling MSDTC ( scanrouter installs MSSQL 7 which changes the logon of MSDTC to local system account) but ths also failed.
I will get back in a few days with more results.
Ok SeregDuin, thank you.
ASKER
I have given up ..i'm just going to work a weekend and reinstall from scratch.
Thankyou for those who took the time to try and help me.
Thankyou for those who took the time to try and help me.
You're welcome, & as you've decided to reinstall you may find these popular links useful>
"How to Perform a Windows XP Repair Install":
http://www.michaelstevenstech.com/XPrepairinstall.htm
Please note that on a fully updated XP Pro SP2, a number of files may appear uncopyable! This is believed due to Updates. The corresponding files on your existing installation may be newer on your problematic PC, than those on the XP Pro installation disk.
"Clean Install Windows XP":
http://www.michaelstevenstech.com/cleanxpinstall.html
"How to Perform a Windows XP Repair Install":
http://www.michaelstevenstech.com/XPrepairinstall.htm
Please note that on a fully updated XP Pro SP2, a number of files may appear uncopyable! This is believed due to Updates. The corresponding files on your existing installation may be newer on your problematic PC, than those on the XP Pro installation disk.
"Clean Install Windows XP":
http://www.michaelstevenstech.com/cleanxpinstall.html
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Alternatively you may feel that one or more of the experts above have contributed to your success.
Either way, we would be grateful if you could checkout this next link under the heading "Closing Questions":
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ASKER
Thankyou for your help Jonvee and florin s. Although I was not able to solve the problem the way I would have liked, all of your comments were very helpful and much appreciated.
You're very welcome, thank you.