I rent a Linux server from GlobalServers, but for the past 5 days there has been no internet access possible to the domain name associated with this server www.cardinalenv.com
. This means I cannot view the web material held there from the internet (and noone else can either). In addition, I cannot access the server via SSH or FTP (although I can see the webfiles that I have stored there via the GlobalServers web-based control panel which I can access and in this control panel I can see that the web server continually stops running.) GlobalServers tell me their engineers are working on this, but I find it very hard to believe that this server could have been down for so long. I have used DNSstuff.com to compare the DNS report for this domain www.cardinalenv.com
with another domain I have there associated with another domain which is working - this comparision has identified that the A records for the www.cardinalenv.com
have been lost and accordingly the domain is not resolving and this is causing the web server to crash and its a circular problem - i.e. the DNS has to be rebuilt. I have requested GlobalServers do this 18 hours ago - but still no internet access. Does anyone have any ideas at all ? (I have checked the obvious things - my server billing account is up-to-date and my domain name registration has not expired. This server and domain name had been working perfectly for all of the 6 months since it was established.