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outlook asking for username and password in citrix

Posted on 2008-06-13
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Last Modified: 2010-04-21
Hi there,
I have 2 citrix servers and i am using published desktop with pnagent for apps
my problem is that when i create a user and log in for the first time i normally am asked to enter exchange server name and password etc.
The problem is that outlook is asking for username and password and whatever i try does not work.
The only way i can fix this is edit the registry on the citrix server they logged into and go to HKEYUSERS\ID\SOFTWARE\MICROSOFT\WINDOWSNT\CURRENTVERSION\WINDOWSMESS
and delete the profile
then log in again and it lets me put in the correct info ie exchange name etc
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Question by:dougdog
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Accepted Solution

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JaredJ1 earned 500 total points
ID: 21811342
I think I responded to one of your other posts, this will hopefully be a good workaround.
Create a PRF file with all of the necessary Exchange server names etc, and then apply this PRF when launching the published app
i.e.
Published App Path : "C:\Program Files\Microsoft Office\Office11\Outlook.exe" /importprf \\server\share\prffile.prf

This will probably get around the problem the users are having with corrupted Outlook profiles.

Take a look at this webpage for info on how to create a PRF file.
http://office.microsoft.com/en-us/ork2003/HA011402581033.aspx
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Author Comment

by:dougdog
ID: 21813678
thanks again yeah i think i posted multiple questions as i was not getting anywhere
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Author Closing Comment

by:dougdog
ID: 31466886
Thanks very much
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