Solved

outlook asking for username and password in citrix

Posted on 2008-06-13
3
852 Views
Last Modified: 2010-04-21
Hi there,
I have 2 citrix servers and i am using published desktop with pnagent for apps
my problem is that when i create a user and log in for the first time i normally am asked to enter exchange server name and password etc.
The problem is that outlook is asking for username and password and whatever i try does not work.
The only way i can fix this is edit the registry on the citrix server they logged into and go to HKEYUSERS\ID\SOFTWARE\MICROSOFT\WINDOWSNT\CURRENTVERSION\WINDOWSMESS
and delete the profile
then log in again and it lets me put in the correct info ie exchange name etc
0
Comment
Question by:dougdog
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 10

Accepted Solution

by:
JaredJ1 earned 500 total points
ID: 21811342
I think I responded to one of your other posts, this will hopefully be a good workaround.
Create a PRF file with all of the necessary Exchange server names etc, and then apply this PRF when launching the published app
i.e.
Published App Path : "C:\Program Files\Microsoft Office\Office11\Outlook.exe" /importprf \\server\share\prffile.prf

This will probably get around the problem the users are having with corrupted Outlook profiles.

Take a look at this webpage for info on how to create a PRF file.
http://office.microsoft.com/en-us/ork2003/HA011402581033.aspx
0
 

Author Comment

by:dougdog
ID: 21813678
thanks again yeah i think i posted multiple questions as i was not getting anywhere
0
 

Author Closing Comment

by:dougdog
ID: 31466886
Thanks very much
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question