Not all E-mails are getting to end users mailbox on exchange.

Posted on 2008-06-13
Last Modified: 2010-03-06
At various times over the years, I have had issues receiving e-mails from some people.  Is there a way to check the exchange server for e-mails that were prevented from being delivered to my address.
Question by:IT-DKB
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LVL 26

Expert Comment

ID: 21778145
Do you have message tracking enabled? If not, enable it in the ESM by right-clicking and hitting properties on your exchange server and check the "enable message tracking" box. If it is enabled, check the logs to see what's going on.

Author Comment

ID: 21778162
Where is ESM located on Exchange?
LVL 26

Expert Comment

ID: 21778175
start -> programs -> microsoft exchange -> system manager
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Author Comment

ID: 21778189
Sorry to be a pain but where is it located in system manager?

Author Comment

ID: 21778205
Never mind found it. Thanks,
LVL 26

Accepted Solution

jar3817 earned 500 total points
ID: 21778212
No problem, I'm guessing you're not the primary admin for exchange...

Open up ESM, on the left is there should be a bunch of folders, click on "Servers" and you should see your exchange server listed there (and any other exchange servers in your organization), right click on it and hit properties, tracking is on the "general" tab.
LVL 26

Expert Comment

ID: 21778848
I'm just curious...what else could I have done to get an A on this one?

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