amoos
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How to get users to show up in exchange 2007 web access global address book???
we are running exchange 2007 SP1 and in the web access global address book multiple users are not showing up in it. we have 190 users and only 150 are showing up in the global address list. we have another address book that is called all users and everyone shows up in that one, but i need everyone to show up in the global address list to. how do i get the global address list to look the same as the all users list and all the users show up??
When I meant errors, I was talking about looking in the event log.
Out of curiousity, are most or all of these users new/recently added user accounts?
Dov.
Out of curiousity, are most or all of these users new/recently added user accounts?
Dov.
ASKER
there are no errors on the server in the event log. all these users have had mailboxes for months so none of them are new. i have checked all the mailboxes and none of them are hidden from the address lists.
we have another address list that is called all users and everyone shows up in that one in both OWA and outlook.
in outlook everyone shows up no matter which list you choose. OWA is the problem because we have 190 users and all of them show up in the all users address list but not in the global address list where i need them to be
we have another address list that is called all users and everyone shows up in that one in both OWA and outlook.
in outlook everyone shows up no matter which list you choose. OWA is the problem because we have 190 users and all of them show up in the all users address list but not in the global address list where i need them to be
Next step is to rebuild the Offline Address Book and then the Offline Address List.
In Exchange 200x, start ESM.
Open Recipients, then Offline Address Lists.
Right click on "Default Offline Address List" and choose "Rebuild".
Give it a little while to populate.
Also, Open Recipients, then All Global Address Lists.
Right click on "Default Global Address Lists" and choose "Properties".
Select preview and make sure all users are found.
Dov.
In Exchange 200x, start ESM.
Open Recipients, then Offline Address Lists.
Right click on "Default Offline Address List" and choose "Rebuild".
Give it a little while to populate.
Also, Open Recipients, then All Global Address Lists.
Right click on "Default Global Address Lists" and choose "Properties".
Select preview and make sure all users are found.
Dov.
Oh I just noticed you said it was Exchange 2007.
The steps are fairly similar:
Open ESM>Microsoft Exchange>Organization Configuration>Mailbox>sele ct the offline address book tab>right click on your address book and select update.
Dov.
The steps are fairly similar:
Open ESM>Microsoft Exchange>Organization Configuration>Mailbox>sele
Dov.
For the Address list in Exchange 2007:
Open ESM>Microsoft Exchange>Organization Configuration>Mailbox>sele ct the address lists tab>right click on Default Address Book and select properties. Select preview.
Dov.
Open ESM>Microsoft Exchange>Organization Configuration>Mailbox>sele
Dov.
ASKER
what else can i do?? the update ran and internally i am seeing everyone but in OWA i am not seeing everyone in the global address list. do i need to rebuild the global address list for OWA?? if so how do i do that and will it hurt anything??
awesome help
awesome help
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great link but what do i do?? all my users are showing up in the all users address list. the outlook clients are all seeing all the users, it is just in the OWA GAL that not everyone is showing up. does that link pertain to OWA or just outlook client??
great link though
great link though
Are there any errors relating to the recipient update list (MsExchangeAL)?
Make sure you perform all the steps noted here - http://www.microsoft.com/technet/prodtechnol/exchange/guides/ExMgmtGuide/cf178f7c-80d5-460b-8878-453db7ede287.mspx?mfr=true
And here - http://support.microsoft.com/kb/254030
Dov.