Solved

pst backup missing - can't reinstall

Posted on 2008-06-13
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Last Modified: 2010-04-21
I previously had installed the Microsoft Outlook pst backup utilitly, but now can't find it.
I copied my outlook files into a new profile on my computer, then wanted to do a backup once things were set up, but the backup was no longer listed under the FILE drop down.

I attempted to download & reinstall but got a mesage telling me it was already installed and had to be removed first.
When I attempted to unisntall, it tells me it can't be found.
I looked for it under control panel - add / remove - but it sn't listed.  
Hmmm.
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Question by:TimLaL
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LVL 97

Expert Comment

by:war1
ID: 21779314
Hello TimLaL,

Use Revo Uninstaller to remove the backup utility
http://www.revouninstaller.com/

Hope this helps!
war1
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Expert Comment

by:jdera
ID: 21781099
Best and easiest tool out there is Microsoft Windows Installer Cleanup Utility.

http://support.microsoft.com/kb/290301
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Author Comment

by:TimLaL
ID: 21781164
Already did it - a couple times.
Didn't change a thing
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LVL 97

Expert Comment

by:war1
ID: 21781276
Did you use the Windows Installer cleanup utility or Revo Uninstaller?  The latter does wonders.
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Author Comment

by:TimLaL
ID: 21781327
I used the windows installer cleanup .
Revo, I am not familiar with.
I'll do a web search for it?
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Accepted Solution

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war1 earned 250 total points
ID: 21781782
I posted the use of Revo Uninstaller in my first post. Use Revo Uninstaller to remove the backup utility
http://www.revouninstaller.com/
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Author Closing Comment

by:TimLaL
ID: 31466939
This worked.  Thanks for the help!  
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Expert Comment

by:war1
ID: 21782254
TimLaL, glad the problem is fixed.
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