Link to home
Start Free TrialLog in
Avatar of TimLaL
TimLaLFlag for United States of America

asked on

pst backup missing - can't reinstall

I previously had installed the Microsoft Outlook pst backup utilitly, but now can't find it.
I copied my outlook files into a new profile on my computer, then wanted to do a backup once things were set up, but the backup was no longer listed under the FILE drop down.

I attempted to download & reinstall but got a mesage telling me it was already installed and had to be removed first.
When I attempted to unisntall, it tells me it can't be found.
I looked for it under control panel - add / remove - but it sn't listed.  
Hmmm.
Avatar of war1
war1
Flag of United States of America image

Hello TimLaL,

Use Revo Uninstaller to remove the backup utility
http://www.revouninstaller.com/

Hope this helps!
war1
Avatar of jdera
jdera

Best and easiest tool out there is Microsoft Windows Installer Cleanup Utility.

http://support.microsoft.com/kb/290301
Avatar of TimLaL

ASKER

Already did it - a couple times.
Didn't change a thing
Did you use the Windows Installer cleanup utility or Revo Uninstaller?  The latter does wonders.
Avatar of TimLaL

ASKER

I used the windows installer cleanup .
Revo, I am not familiar with.
I'll do a web search for it?
ASKER CERTIFIED SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of TimLaL

ASKER

This worked.  Thanks for the help!  
TimLaL, glad the problem is fixed.