TimLaL
asked on
pst backup missing - can't reinstall
I previously had installed the Microsoft Outlook pst backup utilitly, but now can't find it.
I copied my outlook files into a new profile on my computer, then wanted to do a backup once things were set up, but the backup was no longer listed under the FILE drop down.
I attempted to download & reinstall but got a mesage telling me it was already installed and had to be removed first.
When I attempted to unisntall, it tells me it can't be found.
I looked for it under control panel - add / remove - but it sn't listed.
Hmmm.
I copied my outlook files into a new profile on my computer, then wanted to do a backup once things were set up, but the backup was no longer listed under the FILE drop down.
I attempted to download & reinstall but got a mesage telling me it was already installed and had to be removed first.
When I attempted to unisntall, it tells me it can't be found.
I looked for it under control panel - add / remove - but it sn't listed.
Hmmm.
Best and easiest tool out there is Microsoft Windows Installer Cleanup Utility.
http://support.microsoft.com/kb/290301
http://support.microsoft.com/kb/290301
ASKER
Already did it - a couple times.
Didn't change a thing
Didn't change a thing
Did you use the Windows Installer cleanup utility or Revo Uninstaller? The latter does wonders.
ASKER
I used the windows installer cleanup .
Revo, I am not familiar with.
I'll do a web search for it?
Revo, I am not familiar with.
I'll do a web search for it?
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ASKER
This worked. Thanks for the help!
TimLaL, glad the problem is fixed.
Use Revo Uninstaller to remove the backup utility
http://www.revouninstaller.com/
Hope this helps!
war1