Improve company productivity with a Business Account.Sign Up

x
?
Solved

MS Exchange 2007 Receiving Error 550 5.4.4 ROUTING.NoNextHop; unable to route from one user

Posted on 2008-06-13
6
Medium Priority
?
23,915 Views
Last Modified: 2011-09-20
We have client that is running MS Exchange 2007. There are other users that can e-mail to usernamehere@mabeg.net. However when one user e-mails to this address he receives the following error:

Diagnostic information for administrators:

Generating server: server.domain.LOCAL

IMCEAMAILTO-Achim+2EGotta+40MABEG+2ENET@domain.LOCAL
#550 5.4.4 ROUTING.NoNextHop; unable to route ##
All users are using MS Outlook to access their Exchange mailbox to send the e-mails. Any help or direction to look would be greatly appreciated.

Thanks in advance.

0
Comment
Question by:jenkinsme
  • 3
  • 2
6 Comments
 
LVL 4

Expert Comment

by:Dovinshka
ID: 21779391
Is this particular user using the auto-completed entry in Outlook? i.e. are they typig us...and the email address is selected automatically for them?

Does the user have their default SMTP address set correctly? domain.local will not resolve externally.

Dov.
0
 
LVL 5

Author Comment

by:jenkinsme
ID: 21779683
The user is getting the address from their Outlook Address book and inserting it into the e-mail that way.  The SMTP server is setup in MS Exchange not the local client.
0
 
LVL 4

Accepted Solution

by:
Dovinshka earned 1500 total points
ID: 21779799
" The SMTP server is setup in MS Exchange not the local client. "

In Exchange, a user can have multiple email accounts. The default account is highlighted and the word SMTP is in capital letters. Check to see what email address is set as the default.

Try sending an email by directly typing the email address and not using the outlook contact.

Dov.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
LVL 5

Author Closing Comment

by:jenkinsme
ID: 31466940
Thank you for pointing me in the right direction. The user was able to e-mail to that address by typing in the e-mail address which means that somewhere in his contact list he has incorrectly entered the users e-mail address.
Thank You for your quick response and help.
0
 
LVL 4

Expert Comment

by:Dovinshka
ID: 21780048
Glad to have helped :)
0
 

Expert Comment

by:pccorrect
ID: 34771452
Helped me too, dud cache was the issue.
J
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

If there is anything erroneous with Exchange Database, it causes a significant effect on email communication till the user remounts the database. Further, database crash directly affects Outlook users due to which they are unable to access their ema…
In a Cross Forest, the steps to migrate users are quite complicated and even in the official articles of Technet there is no clear recommendation on which approach to take .. From an experience, I mention and simplify which way to go and how to use …
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video tutorial shows you the steps to go through to set up what I believe to be the best email app on the android platform to read Exchange mail.  Get the app on your phone: The first step is to make sure you have the Samsung Email app on your …

608 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question