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How do i solve this problem

Posted on 2008-06-13
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Last Modified: 2013-12-15
HP Laserjet PCL 5e printer is sending out a blank page with just a page number after every job.
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Question by:sf1elds
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Expert Comment

by:Danny Child
ID: 21779943
in your print queue, under Properties.. Advanced.. Separator Page, is anything set?
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LVL 23

Expert Comment

by:Danny Child
ID: 21779956
you may also want to check the paper sizes, as sending a sheet that is too "large" for a printer to handle can result in a second sheet coming through, particularly on older (stupider) printers.
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Author Comment

by:sf1elds
ID: 21780297
Nothing in Seperator Page, paper size is set to letter, Will this help u ( the second tray of the printer is not working). I just disabled the second tray in the device settings and job prints with second page blank.
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travisrail earned 125 total points
ID: 21784233
I've had this problem before.  I solved it by switching to ths PostScript (PS) drivers for the printers.
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Author Closing Comment

by:sf1elds
ID: 31466949
Thanks very much solved the problem in no time
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