Blackberry email bounce back
Posted on 2008-06-13
When user 'A' sends mail to user 'B' (same OU) user 'A's email arrives in user 'B's exchange mailbox but does not arrive in user 'B's blackberry mailbox.
User 'A' get's the following bounce back:
Subject: RE: 7, information deleted
Sent Date: 07:05 +0000
has not been delivered to the recipient's BlackBerry Handheld.
The returned error status is <GENERAL_ERROR>
It ony does this when user 'A' sends mail to user 'B'.
Any other user (same OU) who sends mail to user 'B' does not receive a bounce back and mail arrives in user 'B's exchange mailbox and user 'B's blackberry mailbox.
ACTUAL INFORMATION MODIFIED/DELETED.
PLEASE DO NOT PUBLISH REAL CONTACT INFORMATION ON A PUBLIC WEBSITE.