A user is complaining that she can't see any contact information (either local contacts or Global address entries. when she creates a new message and clicks the "To:" button.
She can see the local contacts if she clicks the "Contacts" button on in the bottom left frame of the main outlook window.
To preface, this was working until she install Adobe Acrobat Pro (which she had problems installing and called Adobe tech support to help her with that installation). Since we run Webroot Spysweeper (with Anti-virus) , I believe the installation problems with Adobe were because Spysweeper was protcting the registry.
Short of uninstalling and reinstalling Outlook 2007, can I get the address book entries to appear when she clicks the "To:" button on new messages?
Thanks in advance,