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Can not get into Outlook. get the error " Unable to open your default e-mail folders. ..."

Posted on 2008-06-13
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Last Modified: 2010-04-21
One user who has been regularly using his Outlook 2003 to connect to Exchange Server 2003, has not been able to do so since yesterday. He gets the following error:

"Unable to open your default e-mail folders. You must connect to Microsoft Exchange Server computer with the current profile before you can synchronize your folders with your offline folder file"
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Question by:CityOfPalms
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ottobock earned 2000 total points
ID: 21780740
Hello, there are a few ways this can start occuring, most of them are fixed by creating a new Outlook Profile. Please have a look at this post - it is a good place to start:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_22135333.html
Good luck!
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by:ottobock
ID: 21780765
This MS TechNet forum also has a few potential solutions to try:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1141181&SiteID=17
Again, good luck!
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Author Closing Comment

by:CityOfPalms
ID: 31466988
Deleting the Outllok profile and recreating seemed to work. The fix worked the next day, not immediately. Thank you very much for the solution.
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