Solved

Outlook Client unable to connect to Exchange 2007, but OWA works fine

Posted on 2008-06-13
7
571 Views
Last Modified: 2008-06-26
I have a user that is not able to connect via Outlook (Outlook 2003) but OWA works great.  This is not a new user and they have been on the Exchange 2007 server for quite a while.  All of a sudden they called in because Outlook wouldn't connect anymore.
I tried everything and I can't come up with anything.  I even tried moving their mailbox to a different OU and still nothing.  I can also attach their mailbox to my Outlook via open another users mailbox.
0
Comment
Question by:dunersbsquad
  • 4
  • 3
7 Comments
 
LVL 15

Expert Comment

by:LegendZM
ID: 21781010
Are they unable to connect to outlook from within the org, or using Outlook Anywhere rpc over https?
0
 

Author Comment

by:dunersbsquad
ID: 21781057
Unable to connect to Outlook from within org.
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21781071
A quick fix might be to delete her profile and let windows create a new one.  You'll have to restart the computer and log in as a different user than her. Then go to Documents & settings and delete her username's folder. Of course, make sure all her files are backed up first, her email should be already since it's on the Exchange server.
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:dunersbsquad
ID: 21781107
I've tried the deleting of profile trick and I've trying from 2 completely seperate machines that they have never logged into before.  And I am NOT using roaming profiles.
0
 
LVL 15

Expert Comment

by:LegendZM
ID: 21781116
And the 2 separate machines are able to log in fine using Outlook? Does she receive any error codes? Anything in the event log?
0
 

Author Comment

by:dunersbsquad
ID: 21781146
No unable to connect with the other 2 machines.
0
 

Accepted Solution

by:
dunersbsquad earned 0 total points
ID: 21798203
had to delete the mailbox and recreate.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now