PatinaGroupIT
asked on
Backup Exec v12 Update: Public Folders/Mailboxes all gone!
Hi Guys,
I recently upgraded our Backup Exec v10 to v12. After doing the live updates and rebooting the Exchange Server, i wen to create my jobs and my Public Folders and User's Mailbox is not showing up on the Selection tree. I've doubled check all the appropriate licenses to see if they are all installed and they are. I uninstalled and re-installed the Remote Agent for Exchange, stopped the service and still no luck. Any idea why my folders wont show up? Please advise. Thank you!
I recently upgraded our Backup Exec v10 to v12. After doing the live updates and rebooting the Exchange Server, i wen to create my jobs and my Public Folders and User's Mailbox is not showing up on the Selection tree. I've doubled check all the appropriate licenses to see if they are all installed and they are. I uninstalled and re-installed the Remote Agent for Exchange, stopped the service and still no luck. Any idea why my folders wont show up? Please advise. Thank you!
Coolie Sheppard
v 10 and 12 have different views. Same thing happened to me when I upgraded, only to find out they are not gone, just not visible. If you go to do a restore and select the Exchange server > Information Store > First Storage Group > The Full Backup > Mailbox store and Public folder store are visible there.
ASKER
CSHEPFAM,
i'm not doing a restore, i'm setting up new jobs.
i'm not doing a restore, i'm setting up new jobs.
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Thanks for the quick response.
i dont think this is going to work, i need to be able to see the public folder and mailbox tree on my selection so i can select indidiviual folders and mailboxes to back up.
the first time i upgraded 10v to 12v, i applied it over the top (just upgraded it without uninstalling v10), everything was fine, until my backups were running very slow and sluggish. so i uninstalled v12 and re-installed it, this is when my folders dissapered.
i dont think this is going to work, i need to be able to see the public folder and mailbox tree on my selection so i can select indidiviual folders and mailboxes to back up.
the first time i upgraded 10v to 12v, i applied it over the top (just upgraded it without uninstalling v10), everything was fine, until my backups were running very slow and sluggish. so i uninstalled v12 and re-installed it, this is when my folders dissapered.