Act 2007 everything grayed out

I have a Act 2007 daatabase that was working fine for several months. I added a User under Tools\Manage Users and now just about everything is grayed out. i.e. File\save, save as, import, export, just about everything under tools is greyed out. I can't sync anymore.
Can anyone help
whiwexAsked:
Who is Participating?
 
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
How did you go?
0
 
whiwexAuthor Commented:
Also
I created a new database and I tried to import the old database.  I get  the following error.
You don't have sufficient privileges in the source database to continue.
0
 
rcomptCommented:
Just to be clear: you added a new user to the system and now you can't access your old database with your old user account?  Or, you added a new user and now can't access your old database through the new user account?

If the latter:
Have you made sure that the database you're trying to access w/ the new user is shared?
0
 
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
Are you sure you're logging in as the admin and not as the new user?

It sounds like you're not logging in as an admin.

You can use this ACT! Knowledge Base article to find out the correct username for the admin account - http://tinyurl.com/3ek933
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.