Solved

Act 2007 everything grayed out

Posted on 2008-06-13
4
1,028 Views
Last Modified: 2010-07-25
I have a Act 2007 daatabase that was working fine for several months. I added a User under Tools\Manage Users and now just about everything is grayed out. i.e. File\save, save as, import, export, just about everything under tools is greyed out. I can't sync anymore.
Can anyone help
0
Comment
Question by:whiwex
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 

Author Comment

by:whiwex
ID: 21781939
Also
I created a new database and I tried to import the old database.  I get  the following error.
You don't have sufficient privileges in the source database to continue.
0
 
LVL 1

Expert Comment

by:rcompt
ID: 21782002
Just to be clear: you added a new user to the system and now you can't access your old database with your old user account?  Or, you added a new user and now can't access your old database through the new user account?

If the latter:
Have you made sure that the database you're trying to access w/ the new user is shared?
0
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 21784419
Are you sure you're logging in as the admin and not as the new user?

It sounds like you're not logging in as an admin.

You can use this ACT! Knowledge Base article to find out the correct username for the admin account - http://tinyurl.com/3ek933
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 22432293
How did you go?
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A lot of users new to ACT!, especially those who don't get the benefit of a consultant, seem confused between when to share on a network and when to sync ... or, in fact, how to do either. So I thought I would attempt to explain the various options …
As most of my regular readers and followers know, I do a lot of on-line technical support as well as providing support services to our resellers and ACT! Certified Consultants and one of the things I notice is that I regularly need to ask users the …
Progress
Starting up a Project

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question