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RWW will not connect at client Wksstation.

Posted on 2008-06-13
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Last Modified: 2010-04-19
Can anyone point me in a direction to resolve an RWW issue? I've got MS on the line right now and they don't have a clue. It's an SBS box with ISA and the error the users get is:
 
VBScript: Remote Desktop Disconnected
The client could not establish a connection to the remote computer. The most likely cause of the errors are:
- Remote connections might not be enabled at the remote computer.
- The maximum number of connections might be exceeded at the remote computer.
- A network error might have occurred while establishing the connection.
- The RWW designated port might be block by a firewall.
 
I assume the firewall doing the blocking is ISA, but MS tells me its configured correctly. I don't believe them.
 
The CIIECW wizard crashes on the Firewall portion. VPN works OK as does OWA.

Nobody can use RWW so it's consistant among several stations.
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Question by:Greg Mason
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Expert Comment

by:suppsaws
ID: 21793843
Hello gem555,

is rww working internally? http://server/remote  (internally you don't need httpS)
how did you join the pc's to the domain? via the connectcomputer wizard?
are the clients using dhcp and pointed to the SBS server as their dhcp server?
what about dns settings? clients pointed to the sbs server as their ONLY dns server?

btw, please paste the ERRORS of the CIECW wizard (http://sbs.editme.com/logs)

Regards,

suppsaws
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Accepted Solution

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Greg Mason earned 0 total points
ID: 21806697
It took MSoft 2.5 hours to tell me that one of the two NIC's in the server was "too old" to be used. After replacing it didn't work, it took another 2  hours to find that the ISA server had a broken web listener.

Reprograming it fixed the issue.
 
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