Outlook 2003 exchange user has delay in receiving e-mail.
We have a user using Outlook 2003 on an Exchange 2003 account. It takes about one to two minutes to receive e-mail in outlook (even internally, which is why it's an issue). No other user is having this issue, and their mail comes in instantly. I have recreated the profile and looked at the send/receive group in his Outlook options. Does anyone have any idea on a fix for this?
Thank you
Thank you
Correction: HTTPS over RPC
if the Outlook 2k3 client has a local/software firewall running, it may be part of the problem.
is the OL 2k3 client configured to use Cached Mode?
is the OL 2k3 client configured to use Cached Mode?
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Not using HTTPS over RPC, but he is using cached mode. Everyone else is using cached mode as well, and they aren't having any issues
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I tested OWA and the e-mail is instant there. Seems to be an Outlook issue?
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That is something worth checking make sure that Windows Firewall is disabled on the local machine. Control Panel -> Windows Firewall
I would also create a new outlook profile and configure it with the exact same settings and check if the problem exists on the new profile. The outlook profile may have become corrupt.
I would also create a new outlook profile and configure it with the exact same settings and check if the problem exists on the new profile. The outlook profile may have become corrupt.
Also is he connecting directly to the exchange server or is outlook connecting using RPC over https?