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Browsing is not active on domain

Posted on 2008-06-13
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Last Modified: 2012-05-05
I have a problem that has me stumped. We have 36 computers on a domain all Windows 2000 or XP, all connect to the domain fine and browse the domain fine, except one it no longer can browse the domain and it is an XP machine.
When I attempt to browse the the domain I get The list of server for this workgroup is unavailable. Browstat states states Browsing is not active on this domain. Event viewer has this
Event Type:      Error
Event Source:      NETLOGON
Event Category:      None
Event ID:      5719
Date:            6/13/2008
Time:            8:55:33 PM
User:            N/A
Computer:      WCB-XP06
Description:
No Domain Controller is available for domain DOMHTD due to the following:
There are currently no logon servers available to service the logon request. .
Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 5e 00 00 c0


I have checked the settings in the registry for   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Browser\Parameters as Well as HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters and the non-working machine is identical to the working machines.

Enable NetBios over TCP/IP is enabled on all machines.

I am able to navigate to a share through an existing mapped drive or typing either the IP or Name of the machine in a browser i.e. \\192.168.1.95 or \\engineer will show open the shares on that machine.

No internet or other network issues.

One other quirck I have that may be related if I right click anything be it a folder, a file, Network Connection and select Properties it takes upto 30 seconds to display the properties. I think this is related but not sure.
The machine has an on-board NIC I have tried going from the Giga NIC to the on-board and still have the same results, I have also tried uninstalling the NICS and reinstalling with no change.
I have searched the internet and here and found nothing that helps.
         
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Question by:demaki
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Author Comment

by:demaki
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Forgot to put OS of non-working machine in.
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Expert Comment

by:tigermatt
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Do you use a WINS server? If so, I would recommend you first check there are no dodgy entries registered in WINS.

The Computer Browser service should be enabled on at least one of your servers. I generally disable it on all the workstations, but for testing try enabling it on the workstation you are having problems with.

Can you also post the results of an ipconfig /all from the server which is supposed to be the Master Browser and the problem workstation?
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Author Comment

by:demaki
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I have checked WINS settings on the client machine not working and nothing different there from the machines that are working.
I can run the IPCONFIG / ALL on the server Monday and post results.
I have tried enabling the Computer Browser Service on the one machine not working and it sitll does not work. That is what stumps all the troubleshooting information I have fond for this issue does not fix it. I have eleminated the NIC as the problem on the client, I am basically at the point of reloading the O.S. on the client machine but figured I would give this a shot first, prefer not to have to reload the O.S.
Here is the Ipconfig / ALL from the server

Windows NT IP Configuration
 
 Host Name . . . . . . . . . : vantage1.htdinc.lan
 DNS Servers . . . . . . . . : 192.168.1.12
 Node Type . . . . . . . . . : Hybrid
 NetBIOS Scope ID. . . . . . :
 IP Routing Enabled. . . . . : Yes
 WINS Proxy Enabled. . . . . : No
 NetBIOS Resolution Uses DNS : No

Ethernet adapter DLKFET1:
 
 Description . . . . . . . . : D-Link DFE-530TX PCI Fast Ethernet Adapter
 Physical Address. . . . . . : 00-50-BA-AF-F8-14
 DHCP Enabled. . . . . . . . : No
 IP Address. . . . . . . . . : 192.168.1.5
 Subnet Mask . . . . . . . . : 255.255.255.0
 Default Gateway . . . . . . : 192.168.1.40
 Primary WINS Server . . . . : 192.168.1.5

PPP adapter NdisWan4:
 
 Description . . . . . . . . : NdisWan Adapter
 Physical Address. . . . . . : 00-00-00-00-00-00
 DHCP Enabled. . . . . . . . : No
 IP Address. . . . . . . . . : 0.0.0.0
 Subnet Mask . . . . . . . . : 0.0.0.0
 Default Gateway . . . . . . :
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Author Comment

by:demaki
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Sorry as I was typing my response above I forgot I could remote in and get the IPCONFIG for you, so it did not have to wait till Monday, that is the IPCONFIG /all results from the server.

Thank you for any assistance you might be able to provide. If you need anything off the client machine I will have to wait until Monday as I cannot remote into it, it is logged off.
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Assisted Solution

by:tigermatt
tigermatt earned 250 total points
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Aha, that PPP adapter could be causing problems on the server. I've run into issues with PPP and VPN adapters before causing random browsing issues - this article solved it for me: http://support.microsoft.com/kb/292822. Can you take a look over that, try it and post the results?

-tigermatt
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Author Comment

by:demaki
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That looks very promising, I will not actually be able to test until Monday, I don't want to mess with registry settings with a remote connection. I would prefer to try that solution when I am actually sitting in front of the problem client and the server. I will post results Monday and let you know if that solves, still leaning towards it being something on the client machine because of other symptoms, i.e. when I right click and select properties of anything, a file, a folder, My Computer, a Network Connection, no matter what it is it can take 30 seconds to a minute before the properties window is displayed.
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Expert Comment

by:tigermatt
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The issue which I resolved with that link was very random, much like yours, but I agree - it could definitely be a machine specific fault.
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Accepted Solution

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demaki earned 0 total points
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OK here is what we did as the changes suggested in the article did not fix the issue. In a last ditch effort to keep from reinstalling Windows on the Client we removed the computer from the domain completely, then we could not reconnect, so we deleted all entries in the domain to this machine, then we renamed it and were able to then rejoin the domain, and now browsing is working.
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Assisted Solution

by:tigermatt
tigermatt earned 250 total points
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Probably something corrupted with the domain configuration on the PC and Active Directory.

Glad it's working!
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