I bought a TV series from the Apply iTunes Store episode by episode and all was well until the 10th episode of Series 4 of LOST. This particular download played with a "blue wash" - the video is there, the sound is fine, but it looks like I'm watching the video through a blue/grey filter - sort of blue, black & white. I queried this with iTunes and they reset to allow me to download again, but the result was the same. It is an issue with particular files - as I can still play all the other episodes in perfect colour. iTunes gave me a refund unable to offer another file.
Today I ripped a DVD to play on my iPod and when I played it in iTunes it had exactly the same problem. But when I played it in Real Player the colour was perfect. So now I'm wondering if there is a settings problem for some video formats in iTunes.
I attach two screen shots from the DVD I ripped that show the problem - they are of almost the same frame of video but the colouring is completely different. First one is the view in iTunes and the second the view in Real Player.
Can anyone suggest how to tweak iTunes to display the colour properly?