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Word Doc Sent as Attachment Shows Only Musical Notes (But Shows Text OK in  Wordpad)

Posted on 2008-06-14
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Last Modified: 2011-10-19
I saved a Word 2007 document as Word 2003 and sent it to myself at home as an e-mail attachment.  When I try to open it on my home computer (XP Pro, SP 3), which has Word 2003, all I get is a page of musical notes (see attached file).  When I open the file in WordPad, the document's original text is there.  I got onto my work computer, using GoToMyPC, but the same thing happened when I dragged the file onto my home desktop or copied and pasted it onto the desktop.
Word-error.doc
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Question by:admintsg
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4 Comments
 
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GrahamSkan earned 1000 total points
ID: 21786208
You have only supplied a picture, so we can't analyse it or even see if it happens to anyone else, but it looks like a font problem to me.
What font does it say that it is, and does changing the font make any difference?
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Author Comment

by:admintsg
ID: 21786292
Changing the font fixed it.  Any idea what caused this and how to keep it from happening"?  When e-mail this document to my customer, I don't want to have to tell him that he has to change the font in order to read it.
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Expert Comment

by:GrahamSkan
ID: 21786307
Perhaps the specified font is not on your system, and Word's best guess was wrong.


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Author Comment

by:admintsg
ID: 21786381
That's it!  Thanks!
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