We went to great efforts to back-up a users MS Office Outlook 2000 contacts and folders to .pst files. (OS is XP SP3) That was not a problem. Now we load Office 2003 and attempted an import of the 2000 .pst files and guess what, "NOT SUPPORTED", "CONTACT YOUR ADMIN..." Sure, like Admins have some sort of magic convertor in their back pocket. MS is usually better than most people give them credit for, but not this time! Does anyone know how to make this migration work? We are talking thousands of contacts and hundreds of nicely organized folders. The customer does not want to go back to Office 2000. Thank you!