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Shortcut keys on and I can't turn them off

Posted on 2008-06-14
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Last Modified: 2010-04-21
I have windows xp.  Recently my (7monthold) daughter got to my computer and started banging on the keys and somehow managed to turn _something_ on where whenever I hit certain keys, the shortcut opens (e.g. pressing "u" brings up the utility manager).  I have tried pressing shift twice, i have tried going to accessibility options and unchecking all boxes, i have tried making sure "stickykeys" is not on...and nothing works!  I have also done two different system restores...still nothing.  My computer is unusable like this...please help!
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Question by:epuglise
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Expert Comment

by:authen-tech
ID: 21786522
Sounds like she may have broken a key and made something stuck down like the cntrl key or something.  I would try the free trial on this keyboard test program and see if you have any keys stuck down or malfunctioning.  What type of laptop do you have?  Some laptops are fairly easy and cheap to replace.  I replace laptop keyboards all the time.  I can probably get a step by step on how to do it also if I knew what model.   Attached is the keyboard test tool.
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authen-tech earned 500 total points
ID: 21786533
Doesn't look like it attached...let me try again.  Not supported file type.  Ok...download it using this link from my FTP server:
http://72.91.38.246/keytest.zip

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Author Closing Comment

by:epuglise
ID: 31467236
Thanks so much...ive got it working now!
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