What are the Storage rqmts by law for employee emails, IM's, phone calls and faxes?  How long back?

Posted on 2008-06-14
Last Modified: 2013-11-14
The laws that passed a few years back for Sarbanes Oxley and E-discovery require by law a company to store employee emails, IM's, phone calls and faxes for any legal issues that may arise.  The info I find does not clearly state how long this data must be stored and accessible when need to be searched upon.  I need this information to plan accordingly for a SAN.
Question by:jcs1977
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2

Author Comment

ID: 21816496
why can no one answer this question and why does everywhere you go the law says you have to retain but no specifics????
LVL 54

Expert Comment

ID: 21827175
From what I have read on the law the period can be different in some cases and there are even some "grey" areas.  The general rule I have read and what I have heard the SEC, if it matters, uses is 7 years.  Let me know if you need more details.  There are actually companies and software made to help compliance with this and they would probably be a great resource for options and info if this act is one that will affect your company.


Author Comment

ID: 21871972
More details would be good or point me towards a reputable company.  
LVL 54

Accepted Solution

b0lsc0tt earned 500 total points
ID: 21877032
I don't have a specific company to recommend.  You should probably find one that is in your region or locale anyways.  I would be cautious about some that will sell you services and products but aren't really getting you fully compliant.  This is something where the rule "buyer beware" is adviseable and ignorance is no excuse for failure to comply.  Just a word of caution though.  There are many companies that should be able to help with this.

If you want a general idea then try a search like .  Looking at the sponsored links could be a good way to narrow down your choices.  Also adding your region or state would help.  Big (i.e. public) accounting/auditing firms should know these rules too and could help to point to reputable and good sources for IT related compliance.  Corporate law firms or companies would be another source.

I thought the info at was good and helpful.  If you want some other interesting articles on this then see:

There are lots of others.  I do hope these help.  Let me know if you have a question.

LVL 54

Expert Comment

ID: 21999060
I'm glad I could help.  Thanks for the grade, the points and the fun question.


Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange 2010 Email server black listed 14 133
NTPD Client Port Usage 12 93
NAS backup-- 5 58
google retention policy 4 126
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This Micro Tutorial demonstrates  how Internet marketers work with competitive analysis data, and a common task in data preparation is creating separate column for domains. You will then extract from a list of URLs.
Internet Business Fax to Email Made Easy - With  eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question