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Having problems setting up a backup job.

Posted on 2008-06-14
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Last Modified: 2013-12-01
I am having problems setting up a backup job that will run correctly. I have Backup Exec 12 for Windows Servers - Small Business Server Suite installed on my SBS2003 server and have a 1 terrabyte external hardrive connected via usb. I am trying to run a backup to disk job that backs up data on D: (data drive) to a folder located on my R: (which is the external 1 terrabyte). The amount of data is approximately 86Gb, I started the job yesterday at about 9:00 pm and it is still running (over 24hrs later). Should this job be taking this long?
Below is the job summary report.
Selections
Selection list name: Backup 00007
Selection list description:
Selections/Resource Order
Selections
OKI2K3010
D:\Data\*.* /SUBDIR
D:\Data1\*.* /SUBDIR
Resource Credentials
Resources Resource Credentials
OKI2K3010 Backup Admin
D:  
Priority and Availability
Limit availability of this selection list for backup to the following daily time window: No
Job priority:  Medium
Enable automatic cancellation for this selection list: No
Selection List Notification
Include job log with a notification to an e-mail or printer recipient: No
Device and Media
Device: Backup-to-Disk Folder 1
Media set: B2DOKI
Family name: Media created 6/14/2008 10:12:35 PM
When this job begins:  Append to media, terminate job if no appendable media is available
Restrict backup of the selection list to devices on the following media server or media servers in a pool: No
Eject media after job completes: No
Write checksums to media: Yes
Retension media before backup: No
Password protect media: No
Use Write once, read many (WORM) media: No
Maximum number of devices to use for resources that support multiple data streams:  1
Minimum number of devices, terminate job if fewer devices are available:  1
Settings
-------------------------------------------------------------------------------
General
Job name:  Backup 00007
Backup set description: Backup 00007
Backup method for files: Full - Back up files - Using archive bit (reset archive bit)
Compression type: Hardware [if available, otherwise none]
Verify after backup completes: Yes
Advanced
Set Remote Agent priority: Normal Priority
Open file backup when Advanced Open File Option is not used:  With a lock
Enable single instance backup for NTFS volumes: No
Back up files and directories by following junction points: Yes
Back up data in Remote Storage: No
Advanced Open File
Use Advanced Open File Option: No
Advanced Disk-based Backup
Use offhost backup to move backup processing from remote computer to media server: No
Network and Security
Network interface:  Use any available network interface
Protocol:  Use any available protocol
Allow use of any available network interface, subnet, or protocol for remote agents not bound to the above network interface, subnet, or protocol: No
Encryption Type:  None
Encryption key:  None
Run backup immediately when Symantec ThreatCon reaches: No
Notification
Include job log with a notification to an e-mail or printer recipient: No
Frequency
--------------------------------------------------------------------------------
Schedule
Run on 6/13/2008 at 8:00:00 PM
Submit job on hold: No
Job deletion:  Do not delete the job
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Comment
Question by:cbeard007
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4 Comments
 
LVL 7

Expert Comment

by:fhmc
ID: 21787523
no, it shouldn't take that long.
Backup Exec should report the avg throughput, I gather that figure is rather low.
have you investigated your eventvwr?  you may find some clues there.

have you tried to manually copy a large amount of data to your USB drive?  e.g. drag and drop a large folder via explorer and/or xcopy etc?
maybe you have a bad port, cable, USB drive etc.

also, have you tested your backup on any other "backup to disk" locations?  
0
 

Author Comment

by:cbeard007
ID: 21787935
No I havent tried either one. But I did attempt this back  before and canceled it. The back had copied some of the data to that drive.
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LVL 87

Expert Comment

by:rindi
ID: 21788077
Are you using a USB 1 or USB 2 port? USB 1 is very slow and if you are using that then you can expect it to take very, very long.
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Accepted Solution

by:
cbeard007 earned 0 total points
ID: 21822670
I am using a USB2. I figured out the problem. I have Symantec endpoint protection installed on this server as well and it was preventing the Backups from running properly. To resolve this the tamper protection needed to be turned off as well as exemptions for the following files bkupexec.exe, beutility.exe, bengine.exe, pvlsvr.exe, beremote.exe, beserver.exe, benetns.exe (All of these executables are located in C:\Program Files\Symantec\Backup Exec\).

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