• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 314
  • Last Modified:

Getting Knocked Off the Internet

Good morning! I just installed a brand new PC for my wife.  It is a Lenovo ThinkPad T61 running Windows XP Professional (Version 2002 with SP2) and Office 2007.  Her anti-virus software is ESET NOD32 Antivirus V3.0.  She gets knocked off the Internet frequently during the day (and fixes it using the Windows Repair function).  I am on the same wireless LAN in our home and we both use the same Internet access (Towerstream), but I am NOT getting knocked off the Internet.  There must be some setting(s) in Windows XP that are causing this to happen.  Please let me know what I should try.  Thanks!

Mike Kinkead
mikekinkead@gmail.com
0
mdkinkead
Asked:
mdkinkead
  • 3
  • 2
1 Solution
 
JimInLakelandCommented:
You need to update the drivers and firmware. I had the same problem with my T61. After the firmware update and driver update, the problem went away.
0
 
BadotzCommented:
>>I am on the same wireless LAN...

Where is her computer relative to the wirless router? Perhaps the signal is too weak for continued connection?
0
 
mdkinkeadAuthor Commented:
JimInLakeland---Many thanks for your response.  How do I update the firmware and drivers?  I assume that I just go to the Lenovo site and can find the download for T61 firmware and drivers.  Is that correct?

Mike  
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
mdkinkeadAuthor Commented:
Badotz---  We have had the wireless LAN installed since 1999.  It works fine.
0
 
JimInLakelandCommented:
Hi,

Just go to www.lenovo.com and go into the "Download and Drivers" section under support. Enter your FRU number (its on the bottom of the laptop case) and it will give you the relevant firmware and drivers.

Jim
0
 
mdkinkeadAuthor Commented:
Excellent!  Many thanks, Jim.

Mike
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now