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Remove unstable drivers from XP

windows xp professional SP2

I installed a bluetooth enhanced software from lenovo's website and it has got my lenovo t61 pretty unstable. When I try to turn off the bluetooth device through device manager, it freezes or does a BSOD and when i try to uninstall the software/drivers from add/remove programs, it freezes too

Is there a way to remove the drivers booting from a boot CD or something? How do i get around this? I'm positive that once I have removed the software, my system will be back to being stable

The exact BSOD error is:
*** STOP: 0x000000D1 (0xB55EAF08, 0X00000002, 0X00000008, 0XB55EAF08)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
btaudio.sys - Address B55EAF08 base at B55EAF08, DateStamp 00000000

I can try the steps listed here but it crashes my laptop when i try any of these steps

thanks

LeeTutor

You could try doing it from your XP installation CD, in Recovery Console:

http://support.microsoft.com/default.aspx?scid=kb;en-us;310602
How to Disable a Service or Device that Prevents Windows from Starting

Milan_Ojh

Hi

Start your computer in safe mode & go through this below link it may help you out.

http://www.microsoft.com/windowsxp/using/setup/learnmore/devicemgr.mspx

Thanks.

jcimarron

billwharton--If you can get into Device Manager (I do it by simultaneously clicking WinKey+Pause Break), click on Hardware|Device Manager|right click on the Bluetooth device|Properties|Driver tab. You should have the option to Rollback Driver, assuming you had earlier drivers that worked. If you do not have the Rollback option, then Uninstall.

billwharton

ASKER

I forgot to mention that opening device manager works fine but as soon as i right click on the bluetooth device, it just freezes right there. I guess it initiates something that the OS doesn't like and either freezees or BSOD on me

I didn't build this computer - can i just download a recovery console from microsoft's site?

ASKER CERTIFIED SOLUTION

LeeTutor

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phototropic

Have you tried System Restore?

LeeTutor

billwharton, any feedback?

AlSette

1) Recovery Console
2) Rename BTAUDIO.SYS
3) Normal boot
4) Uninstall BT

Had same problem.

AlSette

Or try disabling BT service then rename BTAUDIO.SYS and uninstall.

phototropic

"...As far as I know, the only way to access the Recovery Console besides from the XP installation CD, is to download the setup floppy disks..."

For future reference, a third way into Recovery Console is via UBCD4Win:

http://www.ubcd4win.com/downloads.htm

Boot from the disk and you are presented with a number of options. At the top of the list is the Preinstal Environment; down towards the bottom is the option to boot to Recovery Console. This is a handy option if the XP CD is missing and the pc has no floppy drive (which is more and more often the case these days...)