?
Solved

Word attachment error

Posted on 2008-06-15
5
Medium Priority
?
803 Views
Last Modified: 2011-10-19
When Outlook opens a Word attachment Runtime Error causes Word to shutdown.  Attachment can be saved to desktop and opened with no problem.

Running Outlook 2003 and Word 2002.

Ran scanpst on outlook.pst.

Turned off all startup programs.

error.jpg
0
Comment
Question by:pogivoco
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 1000 total points
ID: 21789098
Hello pogivoco,

The Outlook folder where attachment opens may be full. Clear the files from Outlook cache folder OLKxx.  This folder is difficult to access. Here is a way to access the folder and files
http://www.outlook-tips.net/archives/2003/20030828.htm

In Vista, the Secure Temp folder is located at C:\Users\\AppData\Local\Temporary Internet Files\Content.Outlook\X30MWG3N

Hope this helps!
war1
0
 

Author Comment

by:pogivoco
ID: 21789496
war1
Thanks for the quick reply.  I'll give it a try and let you know if that solves the problem.
0
 

Author Closing Comment

by:pogivoco
ID: 31467369
Thanks for your help.
0
 
LVL 97

Expert Comment

by:war1
ID: 21839068
You are welcome, pogivoco !
0
 

Expert Comment

by:cmitri
ID: 36537709
I am having the same problem with Office 2003, however I do not have an OLK temp folder to clear...
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question