can not open microsoft outlook

im running outlook 2003 and 2007 through pnagent in a published desktop
originally everything was fine however now when i add a new user the first time they open outlook they are asked for a username and password nothing i enter works i used to get the first run wizad which allowed me to enter server name etc.
i had a corrupt profile and maybe i deleted some outlook registry keys which has caused this problem
need help

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JaredJ1Connect With a Mentor Commented:
Here is a sample PRF file. Edit the file and do a find and replace. Replace "JJJ" with the name of your exchange server. There are two entries to replace.
Then try launching the PRF file.
You could use it as a workaround by placing it on the "All Users" desktop and getting users to launch it instead of the Outlook shortcut. You could even create a shortcut to the PRF file and make the shortcut use the Outlook icon...

You'll need to rename the file from a .txt to a .prf
dougdogAuthor Commented:
can anyone help?
Try re-installing Office/Outlook and doing the repair option.
Incidentally, if you ever need to fix a corrupt profile, don't delete stuff from the HKEY_LOCAL_MACHINE section of the registry as that belongs to the server, not the user.
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dougdogAuthor Commented:
i tried an office repair but that did not work.
dougdogAuthor Commented:
Hi there,
Tomorrow i will try the prf option in my published application settings for outlook, just a few qustions
1: what way does this effect existing users who have profile setup etc, will this recreate it?
2: What happens if no mailbox is configured on the exchange server will it just give an error when they launch outlook?

1. It will modify the existing profile but the config is likely to be the same so the user won't see any different.
2. I think it will pop up with the box where you have to select "Check Name/Server". Presumably users without a mailbox won't be running Outlook?
dougdogAuthor Commented:
thanks for all ure help
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